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Windows 7: BSOD while updating Windows Starter


04 Sep 2012   #1

Windows 7 Ultimate X64
 
 
BSOD while updating Windows Starter

Hello!

2 days ago, i bought a Netbook equipped with windows starter. I needed a cheap computing solution for college since i only need Word, Maple and Google chrome to make me happy during my free times at school. It's brand new and was equipped with Mcafee internet security 60 days trial which i took cause it was already installed and ready to work, anyway. I received message from windows update which i ignored for the last day since i didn't needed to use my netbook at all. I finally did the update today. And then. Boom. While rebooting, BSOD.(Reminded me of windows 98 and ME since i hadn't seen one in the last 10 years XD ). Memory dump, and rebooting. Then the apparently now famous Windows couldn't boot appeared and they offered me to try to run windows normally or to use the restore. I tried to run it again, which failed. So i did restored but now i'm still with the same problem while updating windows. I have checked on many forums but their similar problems are from 2010. And my netbook has been manufactured not two month ago since it's a new model.

What should i do fellow Windows 7 users?


My System SpecsSystem Spec
.

05 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

We need the dumps to see where the problem is so please follow the instructions on this tutorial:
http://www.sevenforums.com/crashes-d...tructions.html

Is McAfee still on trial? If yes, please uninstall and replace with MSE:
Microsoft Security Essentials - Free Antivirus for Windows

Some specs of your Netbook would also be nice. Use Speccy to find out:
Speccy - System Information - Free Download

Post back with the dumps when you can
My System SpecsSystem Spec
Reply

 BSOD while updating Windows Starter




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