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Windows 7: BSOD randomly occuring with error 0x000000d1

07 Sep 2012   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffffa801560a000, 2, 0, fffff88001738fe7}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : tcpip.sys ( tcpip!Ipv6AddressType+27 )

Followup: MachineOwner
tcpip.sys is network related. So you should update your network driver.
First, download the network card driver from manufactures website.
Then reinstall the driver:

  • Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  • Double click to expand "Network adaptors".
  • Right click your network card and click Uninstall.
  • Check "Delete driver software for this device" check box, click OK.
  • Restart the computer
  • If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.



My System SpecsSystem Spec
.
07 Sep 2012   #12
FishGargoyle

Windows 7 Professional x64
 
 

Got two different BSOD during shutdown and restart, restart in safe mode with networking successfully. Networking drivers are up to date now.
My System SpecsSystem Spec
07 Sep 2012   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

RTKVHD64.sys Realtek High Definition Audio Function Driver Realtek
Get an update for the realtek high audio device, the one you have currently installed are old. (Uninstall the older ones first!)
  • Analyze 1
Code:
 start             end                 module name
fffff880`082c2000 fffff880`084f1800   RTKVHD64 T (no symbols)           
    Loaded symbol image file: RTKVHD64.sys
    Image path: \SystemRoot\system32\drivers\RTKVHD64.sys
    Image name: RTKVHD64.sys
    Timestamp:        Wed Mar 17 14:49:15 2010 (4BA0978B)
    CheckSum:         0023AD4B
    ImageSize:        0022F800
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Source gdrv.sys Gigabyte Easy Saver - mobo power utility driver GIGABYTE

Did you update this driver? GIGABYTE GIGABYTE - Support & Downloads - Utility - Motherboard

  • Analyze 2
Code:
 0: kd> lmvm gdrv
start             end                 module name
fffff880`0998e000 fffff880`09997000   gdrv     T (no symbols)           
    Loaded symbol image file: gdrv.sys
    Image path: \??\C:\Windows\gdrv.sys
    Image name: gdrv.sys
    Timestamp:        Fri Mar 13 09:22:29 2009 (49B9D175)
    CheckSum:         000105CE
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
.

08 Sep 2012   #14
FishGargoyle

Windows 7 Professional x64
 
 

Motherboard had a tool that looked like it was supposed to update everything -- it changed the last modified date of gdrv.sys at least, I updated it manually now. Updated the audio drivers which required multiple restarts. During shutdown it was fine, but after updating I am still getting a BSOD from the audio driver.
My System SpecsSystem Spec
08 Sep 2012   #15
FishGargoyle

Windows 7 Professional x64
 
 

Actually, perhaps I jumped the gun a bit and it wasn't quite finished when I got that last BSOD. I just restarted two more times with no BSODs, so hopefully everything is finally good to go now.

Thanks a ton for all of your help!
My System SpecsSystem Spec
08 Sep 2012   #16
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Give me a screenshot of your device manager

Also get an update for your BIOS version
Code:
BIOS Version/Date    Award Software International, Inc. F1, 4/14/2010
My System SpecsSystem Spec
08 Sep 2012   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by FishGargoyle View Post
Actually, perhaps I jumped the gun a bit and it wasn't quite finished when I got that last BSOD. I just restarted two more times with no BSODs, so hopefully everything is finally good to go now.

Thanks a ton for all of your help!
Alright, but do update your BIOS to its latest
Observe your computer from now and when you get dumps.. you know where to come.

If you don't have any more crashes..come and mark the thread as solved
My System SpecsSystem Spec
08 Sep 2012   #18
FishGargoyle

Windows 7 Professional x64
 
 

A little confused/nervous about updating my BIOS, the page for my motherboard model has 4 different revisions and I can't tell if they all share the same BIOS updates or not...all the warnings sound scary too. Here is the model's page if I could get a little extra help: GIGABYTE - Motherboard - Socket AM3 - GA-890FXA-UD5 (rev. 2.0)
My System SpecsSystem Spec
08 Sep 2012   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

The last one looks like yours and has the same date as well

Quote:
F10.71 MB2010/04/14 Asia China America Europe Europe(Russia) : FTP / Http
  1. First Release
  2. Support On/Off Charge function
You don't need to update it. Just observe your computer for further BSODS
My System SpecsSystem Spec
11 Sep 2012   #20
FishGargoyle

Windows 7 Professional x64
 
 

I was doing so well, but just got another BSOD :/
I haven't had verifier.exe running recently, so let me know if I need to start that up again.
My System SpecsSystem Spec
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 BSOD randomly occuring with error 0x000000d1




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