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Windows 7: BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xOOOOOOD1

04 Sep 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xOOOOOOD1

Have been having frequent BSODs and am getting primarily three stop messages:
0x0000009F Driver Power State Failure
0x000000C4 - with no clauses but copy indicates a Driver Verifier issue and Norton 360 is installed
0x000000D1 Driver IRQL Not Less or Equal

This is my main business laptop, and can't afford to have it go down mid-presentation.

Have returned this to Best Buy twice, they can't find anything, I need to know what to do

I have images of blue screens available if they are needed, please advise.

Any help is greatly appreciated

My System SpecsSystem Spec
.

05 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Your problems seems to stem from a driver. Update driver, from the website or uninstall software.
bftpdskc64.sys - What is bftpdskc64.sys ?
I have found this oline to help you identifiy the source. Do not take any suggestion that you see in that article, for information only.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp1_SF_04-09-2012 (1).zip\SF_04-09-2012\090412-38407-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`03063000 PsLoadedModuleList = 0xfffff800`032a7670
Debug session time: Tue Sep  4 17:27:53.175 2012 (GMT-4)
System Uptime: 0 days 0:15:08.439
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {fffff9804b974b08, 2, 0, fffff88001dbdb69}
Unable to load image \SystemRoot\system32\drivers\bftpdskc64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bftpdskc64.sys
*** ERROR: Module load completed but symbols could not be loaded for bftpdskc64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : bftpdskc64.sys ( bftpdskc64+3b69 )
Followup: MachineOwner
---------
My System SpecsSystem Spec
06 Sep 2012   #3

Windows 7 Home Premium 64bit
 
 

Thank you rich,

Not sure what to do with this information, will let you know
My System SpecsSystem Spec
.


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 BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xOOOOOOD1





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