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Windows 7: BSOD During Various Tasks

05 Sep 2012   #1

Windows 7 Home Premium 64-bit
BSOD During Various Tasks

About 2-3 weeks ago I started suddenly getting random, frequent restarts. After some trial and error (including reinstalling Windows 7) and a little research, I determined the most likely (and cheapest to repair) cause was the PSU (which was only 600W). So I replaced it with an 850W and the restarts stopped. It's been ten days since I replaced the PSU. I hadn't yet moved any files from my windows.old file that was created when I reinstalled Windows 7, so I did that about two days ago. I simply moved everything in my old user file to the new one. Otherwise, I copied the Windows/FONTS folder and my Steam applications. All other program files were redownloaded. I then deleted the windows.old folder. Soon after I did all of this, I started experiencing BSODs. I get them while playing Guild Wars 2. I also got one while viewing some flash videos last night. And just recently I got two of them just while browsing the internet. I've noticed on occasion the cursor will freeze or disappear a split second before the screen flashes. Sometimes whatever sound was playing at the time will get stuck and blare out of the speakers.

The BSOD doesn't list a specific reason. It displays: 0x0000001e (0x0000000, 0x0000000, 0x0000000, 0x0000000).

Please let me know if any other info is needed.


EDIT: Since no dump file was generated (and yes, I've followed the instructions on how to enable it), here's a photo of the crash:

My System SpecsSystem Spec

07 Sep 2012   #2

Microsoft Windows 7 Ultimate: x64 (SP1)

Hello Reedus and welcome to Sevenforums.

There's no dumps in your zip, though -- we can enable it manually and gather them manually.

To ensure minidumps are enabled:

* Press Start, in the Search Box type: "sysdm.cpl" (without the quotes), press Enter.
* Select the Advanced tab, click on Startup and Recovery Settings.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information headline select Small memory dump (256 kB) in the dropdown box.
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK till you're out of the dialogue.
* Reboot if changes have been made.


By the looks of the NFO.

Problem Devices

Universal Serial Bus (USB) Controller	PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&36E9BF94&0&00E1	The drivers for this device are not installed.
Possible fix| Go to Device Manager > Expand the USB list > Uninstall every driver (not device) and Reboot Windows.
Let Windows detect them and reinstall them.
  • What kind of USB Devices to you have attached to your hub?

Problem devices can be found in your Device Manager. Search Device Manager in Start, and look for . Note that if the warning sign isn't there, select View on the top of the window, and end with Show hidden devices.

Best Regards,
My System SpecsSystem Spec

 BSOD During Various Tasks

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