BSOD During Various Tasks


  1. Posts : 1
    Windows 7 Home Premium 64-bit
       #1

    BSOD During Various Tasks


    About 2-3 weeks ago I started suddenly getting random, frequent restarts. After some trial and error (including reinstalling Windows 7) and a little research, I determined the most likely (and cheapest to repair) cause was the PSU (which was only 600W). So I replaced it with an 850W and the restarts stopped. It's been ten days since I replaced the PSU. I hadn't yet moved any files from my windows.old file that was created when I reinstalled Windows 7, so I did that about two days ago. I simply moved everything in my old user file to the new one. Otherwise, I copied the Windows/FONTS folder and my Steam applications. All other program files were redownloaded. I then deleted the windows.old folder. Soon after I did all of this, I started experiencing BSODs. I get them while playing Guild Wars 2. I also got one while viewing some flash videos last night. And just recently I got two of them just while browsing the internet. I've noticed on occasion the cursor will freeze or disappear a split second before the screen flashes. Sometimes whatever sound was playing at the time will get stuck and blare out of the speakers.

    The BSOD doesn't list a specific reason. It displays: 0x0000001e (0x0000000, 0x0000000, 0x0000000, 0x0000000).

    Please let me know if any other info is needed.

    Thanks!

    EDIT: Since no dump file was generated (and yes, I've followed the instructions on how to enable it), here's a photo of the crash:

    Last edited by Reedus; 05 Sep 2012 at 01:19.
      My Computer


  2. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #2

    Hello Reedus and welcome to Sevenforums.

    There's no dumps in your zip, though -- we can enable it manually and gather them manually.

    To ensure minidumps are enabled:

    * Press Start, in the Search Box type: "sysdm.cpl" (without the quotes), press Enter.
    * Select the Advanced tab, click on Startup and Recovery Settings.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information headline select Small memory dump (256 kB) in the dropdown box.
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK till you're out of the dialogue.
    * Reboot if changes have been made.

    BSOD ANALYSE

    By the looks of the NFO.

    Problem Devices

    Code:
    Universal Serial Bus (USB) Controller	PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&36E9BF94&0&00E1	The drivers for this device are not installed.
    Possible fix| Go to Device Manager > Expand the USB list > Uninstall every driver (not device) and Reboot Windows.
    Let Windows detect them and reinstall them.
    • What kind of USB Devices to you have attached to your hub?


    Problem devices can be found in your Device Manager. Search Device Manager in Start, and look for . Note that if the warning sign isn't there, select View on the top of the window, and end with Show hidden devices.

    Best Regards,
    Frederik.
      My Computer


 

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