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Windows 7: BSOD on cold startup everytime; 0x124_4 error

05 Sep 2012   #1

Windows 7 Home Premium
 
 
BSOD on cold startup everytime; 0x124_4 error

Hi,

I have BSOD on a cold startup everyday. On most time after the first BSOD of the day the PC will run fine for that whole day. There will be two consecutive BSOD on certain occasions. The problem stops for a week after I updated the NEC USB 3.0 Host controller so it seems there is other problem causing the BSOD but now I am not so sure. Thanks.

My System SpecsSystem Spec
.

05 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

While I analyze your dumps, please uninstall Daemon tools, its a known cause for bsods.
Please uninstall McAfee and replace it with MSE Microsoft Security Essentials - Free Antivirus for Windows

Do these and post back
My System SpecsSystem Spec
05 Sep 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

All your dumps are pointing toward hardware. They are all the same Bug check code: BSOD Index

BSOD Analyze

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {4, fffffa80062d2038, 0, 0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hardware

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error condition.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: fffffa80062d2038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x124_4

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  7

STACK_TEXT:  
fffff880`031aea78 fffff800`0362aa3b : 00000000`00000124 00000000`00000004 fffffa80`062d2038 00000000`00000000 : nt!KeBugCheckEx
fffff880`031aea80 fffff800`037edb03 : 00000000`00000001 fffffa80`062a2b10 00000000`00000000 fffffa80`062a21b0 : hal!HalBugCheckSystem+0x1e3
fffff880`031aeac0 fffff880`00d4fbcf : fffffa80`00000750 fffffa80`062a2b10 00000000`00000000 fffffa80`062d1010 : nt!WheaReportHwError+0x263
fffff880`031aeb20 fffff880`00d4f5f6 : 00000000`00000000 fffff880`031aec70 fffffa80`06460d80 fffff880`031aebf0 : pci!ExpressRootPortAerInterruptRoutine+0x27f
fffff880`031aeb80 fffff800`036dc01c : fffff880`03186180 fffff880`031aec70 fffffa80`06460d80 00000000`00000001 : pci!ExpressRootPortInterruptRoutine+0x36
fffff880`031aebf0 fffff800`036d7ea2 : fffff880`03186180 fffff880`00000002 00000000`00000002 fffff800`00000000 : nt!KiInterruptDispatch+0x16c
fffff880`031aed80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x32


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_4_PCIEXPRESS

BUCKET_ID:  X64_0x124_4_PCIEXPRESS

Followup: MachineOwner
---------
Go through this thread and tell us what you've done.
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
.


05 Sep 2012   #4

Windows 7 Home Premium
 
 

Ok. I rarely use Daemon Tools anyway. Btw, I do not like McAfee but is it really that bad? Thanks.
My System SpecsSystem Spec
05 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

McAfee & Daemon Tools are frequent causes of BSOD's.

Get rid of them and keep us posted.
My System SpecsSystem Spec
13 Sep 2012   #6

Windows 7 Home Premium
 
 

Ok. I uninstalled Daemon tools and download MSE but it still have the errors. So I click on the link given and did it one time at a time. At one time I received a BSOD message that states an uncorrectable hardware error despite updating the drivers. I went on to removed the the USB 3.0 Host Controller since that was the only other PCI express card and it has been problem free thus far. Thanks for the help guys.
My System SpecsSystem Spec
13 Sep 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks for the update
Are you getting any bsods? Please upload the dumps if so.
My System SpecsSystem Spec
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 BSOD on cold startup everytime; 0x124_4 error





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