Windows 7: BSOD 0x000000F4 problem

meeghel · 05 Sep 2012

Greetings,

I'm experiencing BSOD 0x000000F4 problem every time on a normal bootup that just started a couple of hours ago and is still ongoing now.

Currently, running at safe mode with network capabilities and no BSOD issues are happening.

Other problems I have experienced with this laptop for the past 2 years:
- Suddenly restarting with no BSOD
- BSOD problems saying BUG_CODE_USB_DRIVER
- USB ports suddenly stopped working and have to restart. During this problem, proper shutdown/restart can not occur because it will be stuck on Shutting Down loading screen. Have to manually press and hold down power button to shut down.

Any help is highly appreciated as this is my only laptop for home and work.

Thanks in advance.

Arc · 05 Sep 2012

Welcome aboard.

The zip uou uploaded contains no dump.

You follow the tutorial Dump Files - Configure Windows to Create on BSOD, and post those in the next chance, for a better assistance.

meeghel · 05 Sep 2012

Thanks for the reply.

I checked the dump file tutorial and my settings were already configured just like in the tutorial.
I looked up the Minidump folder and found it was empty. Also the Memory.DMP can not be found.
However, when I checked CCleaner, the Memory Dump option was checked so it seems I've been clearing my dump files every time I use CCleaner.

I tried to emulate the BSOD again by booting on normal mode and the BSOD happened again after 3 min from boot up.

BSOD still says 0x000000F4
and when it says dumping memory file it says
"Physical memory dump failed 0xC000000_ (forgot the exact code)"

Here's the SF diagnostic file I ran again after that.

Arc · 05 Sep 2012

Code:

dtsoftbus01    DAEMON Tools Virtual Bus Driver    c:\windows\system32\drivers\dtsoftbus01.sys    Kernel Driver    Yes    Manual    Running    OK    Normal    No    Yes

Uninstall Daemon tools.

Code:

agp440    Intel AGP Bus Filter    c:\windows\system32\drivers\agp440.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No

amdk8    AMD K8 Processor Driver    c:\windows\system32\drivers\amdk8.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No

amdppm    AMD Processor Driver    c:\windows\system32\drivers\amdppm.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No

Why those are stopped? Any specific reasons?

Code:

brfiltlo    Brother USB Mass-Storage Lower Filter Driver    c:\windows\system32\drivers\brfiltlo.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No
brfiltup    Brother USB Mass-Storage Upper Filter Driver    c:\windows\system32\drivers\brfiltup.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No
brserid    Brother MFC Serial Port Interface Driver (WDM)    c:\windows\system32\drivers\brserid.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No
brserwdm    Brother WDM Serial driver    c:\windows\system32\drivers\brserwdm.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No
brusbmdm    Brother MFC USB Fax Only Modem    c:\windows\system32\drivers\brusbmdm.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No
brusbser    Brother MFC USB Serial WDM Driver    c:\windows\system32\drivers\brusbser.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No

Do you use those anymore? If so, try to upgrade those. Those all are very old, of 2006.

Code:

iastor    Intel AHCI Controller    c:\windows\system32\drivers\iastor.sys    Kernel Driver    Yes    Boot    Running    OK    Normal    No    Yes
iastorv    Intel RAID Controller Windows 7    c:\windows\system32\drivers\iastorv.sys    Kernel Driver    No    Manual    Stopped    OK    Normal    No    No

If possible, try to update those, they are of 2010.

Let us know the results.

meeghel · 05 Sep 2012

1. The Daemon Tools is now uninstalled.

2. I am really not familiar with the AGP Bus Filter and AMP Processor Driver and do not recall configuring them in some way. Also, I have not encountered a notice that they were stopped.

3. I think the The Brother drivers was for an old Fax/Printer machine that I do not use anymore. Is there a way I can uninstall them and where they are located?

4. My System Driver page shows me that I have Intel Series 5 Chipsets for my laptop. I am not sure which specific driver I need to download for upgrade as the Intel download center is not specifically helpful.

Additional details on my laptop:
Model - SAGER NP8690
OS - Windows 7 Professional 64bit
RAM - 8 GB

Also, I still can not generate dump files even though I have the settings the same with the guide.
BSOD still shows Physical memory dump FAILED with status 0xC000009C.
Should I do another procedure to generate memory dump files?

koolkat77 · 05 Sep 2012

Go to Advance System Setting

Under Performance .. click on setting ...

Go to Advanced Tab and then under virtual memory click change

check "Automatically Manage paging file size for all drives"..... click Ok and ok

and if asked to restart do so....

Now you should be able to create a minidump By Centaur78

meeghel · 05 Sep 2012

I still can't seem to create a minidump.

I rechecked the Dump file settings and made sure that following are checked:
- Write an event to the system log - Checked
- Automatically restart - Checked
- Small memory dump (256KB) - chosen
- Small dump directory - %SystemRoot%\Minidump

I rechecked the paging file settings:
- Automatically manage paging file size for all drives - Checked
- Drive C: [Windows] says System managed
- Drive E: (A partition I made) says none

I restarted the system and reboot on normal mode to emulate the BSOD again.
BSOD happened 3 mins into loading and again says:
Physical memory dump FAILED with status 0xC000009C.

I checked the Minidump folder - C:\Windows\Minidump - and it is empty.

Am I doing something wrong?

**HonorGamer** · 06 Sep 2012

Aside from the dump files not being generated, I have found several of these:

Code:

Event[37]:
  Log Name: System
  Source: iaStor
  Date: 2012-06-15T12:51:20.016
  Event ID: 9
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Miguel-SAGER
  Description: 
The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Try checking the SATA adapter cables to the HDD ect. Also make sure you have the latest drivers FOR SURE. If you have to uninstall and re install(probably have to do it in safe mode).

Also,

Code:

Event[672]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-06-16T10:09:59.572
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Miguel-SAGER
  Description: 
The NVIDIA Update Service Daemon service failed to start due to the following error: 
The service did not start due to a logon failure.

I'm not sure this is relevant or not, but try uninstalling ALL NVIDIA programs/drivers. Then reinstall with the latest version.

Code:

Event[857]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2012-06-16T18:41:07.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Miguel-SAGER
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800b7fe590, 0xfffff80000b9c518, 0xfffffa800c32f010). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061612-32495-01.

This shows that there was a dump file saved. Look in the location that is bold.

After post back results, and if that dump file is there, attach it so we can analyze better.

-Justin

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