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Windows 7: BSOD after replacing 4GB Ram with 8GB on windows 7 64 bit


05 Sep 2012   #1

windows 7 home edition 64 bit
 
 
BSOD after replacing 4GB Ram with 8GB on windows 7 64 bit

Good morning,

I have an old laptop a HP pavillion dv6 1160tx (HP Pavilion DV6-1160TX Notebook (VF040PA) | Techbuy Australia)

that came preloaded with Vista. I upgraded to windows 7 64bit as I wanted to increase the RAM from 2x2gb to 2 x4gb. The upgrade to windows 7 went fine and then I purchased my memory

1 x 8GB KIT ( 2 X 4GB) DDR2-5300 DDR2-667 SODIMM (66-CJN) , 8GB_DDR2-5300, 8GB_DDR2-5300.

After installing it it didnt start up so I opened it and ensured it was seated correctly. It worked after that. Then I started getting BSOD on memory management on non page fault and lots of windows explorer stopped working error messages.

So after some research I formatted the machine and re-installed windows 7 ( with only one of 4gb of ram slots as when it came to expanding windows files it also froze. Installed worked fine, then BSOD again. this happened when installing windows updates , this time referencing a non page fault message.

last bsod was on ntfs.sys, i am running a chkdsk now. I am not a techie per say more of a database techie, so one of those who knows enough to be dangerous

Help
Una

My System SpecsSystem Spec
.

05 Sep 2012   #2

Windows 7 Ultimate SP1 x64
 
 

3 ideas for ya:
1-mobo chipset only supports 4gb ram max or 2gb max sodimms
2- new ram incompatible with mobo version
3-(highly unlikely) new ram sodimms flawed or memory errors .........
My System SpecsSystem Spec
05 Sep 2012   #3

windows 7 home edition 64 bit
 
 

Thank you

The chipset says it supports up to 8gb , how can I find out what my motherboard is? I cannot see anything obvious in bios information. i did email the spec of my machine to the Ram suppliers before purchasing it, see below, it says it can handle 8GB. If I want to proove either one of your statements how would I go about this? I have tried to run memtest86 , by copying it onto a cd and booting from the CD but machine doesn't seem to want to boot from my burnt cd. I feel burnt too . What would you have done step wise when installing/replacing memory on a machine which used to be vista

Series HP PAVILION DV6-1100
CPU Intel Core 2 Duo Processor P8700 (2.53 GHz, 3 MB L2 Cache, 1066MHz FSB)
Chipset Mobile Intel PM45 Express Chipset
Memory 4096 MB (2 x 2048 MB) DDR2 SDRAM (667 MHz)
Memory Slots 2 x SODIMM Slots
Memory Upgrade Upgradeable to 8192 MB Maximum
Hard Drive 250GB 5400RPM
Display 15.6" WXGA (1366x768 Resolution)
Display Type Brightview
Widescreen Display
Optical Drive Fixed LightScribe DVD+/-RW SuperMulti with Double Layer
Graphics ATI Mobility Radeon HD 4530 with 512MB graphics
Wireless Intel WiFi Link 5100
Network Interface Integrated Gigabit Ethernet Controller (10/100/1000)
Modem High Speed 56k Modem
Webcam Integrated HP Webcam + microphone
Expansion Slots 5 in 1 (MS/MS Pro /MMC/SD/xD)
ExpressCard/54 Slot
Expansion Ports Optional HP xb4 Notebook Media Docking Station
I/O Ports 4 USB 2.0 (4th shared with eSATA), HDMI, eSATA Combo, VGA, IEEE1394, RJ-11/ modem, RJ-45/ ethernet, 2 Stereo Headphone jacks, 1 Microphone jack, Consumer IR, AC Adapter
Media Slots Integrated HP Mobile Remote Control
Pointing Device/s Touchpad
Operating System MS Windows Vista Home Premium
Software Office Ready 2007, 60 day Trial
Battery 6-Cell Lithium Ion
My System SpecsSystem Spec
.


05 Sep 2012   #4

Windows 7 Ultimate SP1 x64
 
 

Thank you for posting your specs. Found the problem. Sadly, you purchased/installed the wrong memory for your Laptop motherboard.

This is your chipset: Mobile Intel PM45 Express Chipset
This is the memory you need: DDR2-667 or DDR2-800
This is the incorrect memory you installed: 8GB_DDR2-5300

Motherboard memory requirements are dependant on the chipset. Details on your chipset can be found here: ARK | Mobile Intel® PM45 Express Chipset (Intel® 82PM45 Memory Controller Hub)

Note: If DDR2-667 sodimms are unavailable buy DDR2-800 sodimms as they are backward compatible to run at 667mhz.

Best of Luck.....
My System SpecsSystem Spec
06 Sep 2012   #5

windows 7 home edition 64 bit
 
 

Thanks for replying, the sticker on the memory says ddr2 677 mhz but what i pasted into the forums is from the supplier invoice they are happy to return it and send on some more thanks again I have since removed it and put back the 2x 2gb and there is no crashing.

Thanks again
My System SpecsSystem Spec
11 Sep 2012   #6

windows 7 home edition 64 bit
 
 

Hello

isn't 667Mhz also known as PC2-5300
My System SpecsSystem Spec
Reply

 BSOD after replacing 4GB Ram with 8GB on windows 7 64 bit




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