Welcome
Go to this link and get an update of this software as its quite old. AVerMedia AVerTV Global - TV Tuners, Media Player, IPTV and Multimedia Products If you do not use this program, just uninstall it.
BSOD Analyze Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff8800439f525, fffff8800602e8b8, fffff8800602e120}
Probably caused by : AVerBas.sys ( AVerBas+6525 )
Followup: MachineOwner
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4: kd> !analyze -v
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* Bugcheck Analysis *
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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800439f525, The address that the exception occurred at
Arg3: fffff8800602e8b8, Exception Record Address
Arg4: fffff8800602e120, Context Record Address
Debugging Details:
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EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
AVerBas+6525
fffff880`0439f525 c7806402000000000000 mov dword ptr [rax+264h],0
EXCEPTION_RECORD: fffff8800602e8b8 -- (.exr 0xfffff8800602e8b8)
ExceptionAddress: fffff8800439f525 (AVerBas+0x0000000000006525)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000264
Attempt to write to address 0000000000000264
CONTEXT: fffff8800602e120 -- (.cxr 0xfffff8800602e120)
rax=0000000000000000 rbx=fffffa8007e64190 rcx=fffffa8007e64040
rdx=0000000000000001 rsi=fffffa8007e64190 rdi=0000000000000103
rip=fffff8800439f525 rsp=fffff8800602eaf0 rbp=fffffa800714b798
r8=fffff8800439b700 r9=0000000000000000 r10=fffff880009b2b20
r11=0000000000000000 r12=fffffa800714b560 r13=0000000000000000
r14=0000000000000000 r15=fffff88004399000
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010202
AVerBas+0x6525:
fffff880`0439f525 c7806402000000000000 mov dword ptr [rax+264h],0 ds:002b:00000000`00000264=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 0000000000000264
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800034f50e0
0000000000000264
FOLLOWUP_IP:
AVerBas+6525
fffff880`0439f525 c7806402000000000000 mov dword ptr [rax+264h],0
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
LAST_CONTROL_TRANSFER: from fffffa8007e64190 to fffff8800439f525
STACK_TEXT:
fffff880`0602eaf0 fffffa80`07e64190 : fffffa80`06fcccc0 00000000`00000000 00000000`00000000 fffffa80`06fcccc0 : AVerBas+0x6525
fffff880`0602eaf8 fffffa80`06fcccc0 : 00000000`00000000 00000000`00000000 fffffa80`06fcccc0 fffff880`0439abc3 : 0xfffffa80`07e64190
fffff880`0602eb00 00000000`00000000 : 00000000`00000000 fffffa80`06fcccc0 fffff880`0439abc3 fffffa80`06fcccc0 : 0xfffffa80`06fcccc0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: AVerBas+6525
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AVerBas
IMAGE_NAME: AVerBas.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a30a69a
STACK_COMMAND: .cxr 0xfffff8800602e120 ; kb
FAILURE_BUCKET_ID: X64_0x7E_AVerBas+6525
BUCKET_ID: X64_0x7E_AVerBas+6525
Followup: MachineOwner
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4: kd> lmvm AVerBas
start end module name
fffff880`04399000 fffff880`043aab00 AVerBas T (no symbols)
Loaded symbol image file: AVerBas.sys
Image path: \SystemRoot\system32\DRIVERS\AVerBas.sys
Image name: AVerBas.sys
Timestamp: Thu Jun 11 12:39:22 2009 (4A30A69A)
CheckSum: 0001AC70
ImageSize: 00011B00
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 I see that your windows is not up to date. Please get all updates from windows updates including Service Pack 1
Post back after you're done