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Windows 7: BSOD BCCode: 1000007e

05 Sep 2012   #1

Windows 7 x64 Professional
 
 
BSOD BCCode: 1000007e

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800439F525
BCP3: FFFFF8800602E8B8
BCP4: FFFFF8800602E120
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1





Any help would be appreciated.
My System SpecsSystem Spec

06 Sep 2012   #2

Windows 7 Home Premium 64bit SP1
 
 

Welcome

Go to this link and get an update of this software as its quite old. AVerMedia AVerTV Global - TV Tuners, Media Player, IPTV and Multimedia Products

If you do not use this program, just uninstall it.

BSOD Analyze


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800439f525, fffff8800602e8b8, fffff8800602e120}

Probably caused by : AVerBas.sys ( AVerBas+6525 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800439f525, The address that the exception occurred at
Arg3: fffff8800602e8b8, Exception Record Address
Arg4: fffff8800602e120, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
AVerBas+6525
fffff880`0439f525 c7806402000000000000 mov dword ptr [rax+264h],0

EXCEPTION_RECORD:  fffff8800602e8b8 -- (.exr 0xfffff8800602e8b8)
ExceptionAddress: fffff8800439f525 (AVerBas+0x0000000000006525)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000264
Attempt to write to address 0000000000000264

CONTEXT:  fffff8800602e120 -- (.cxr 0xfffff8800602e120)
rax=0000000000000000 rbx=fffffa8007e64190 rcx=fffffa8007e64040
rdx=0000000000000001 rsi=fffffa8007e64190 rdi=0000000000000103
rip=fffff8800439f525 rsp=fffff8800602eaf0 rbp=fffffa800714b798
 r8=fffff8800439b700  r9=0000000000000000 r10=fffff880009b2b20
r11=0000000000000000 r12=fffffa800714b560 r13=0000000000000000
r14=0000000000000000 r15=fffff88004399000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
AVerBas+0x6525:
fffff880`0439f525 c7806402000000000000 mov dword ptr [rax+264h],0 ds:002b:00000000`00000264=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000000000264

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800034f50e0
 0000000000000264 

FOLLOWUP_IP: 
AVerBas+6525
fffff880`0439f525 c7806402000000000000 mov dword ptr [rax+264h],0

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from fffffa8007e64190 to fffff8800439f525

STACK_TEXT:  
fffff880`0602eaf0 fffffa80`07e64190 : fffffa80`06fcccc0 00000000`00000000 00000000`00000000 fffffa80`06fcccc0 : AVerBas+0x6525
fffff880`0602eaf8 fffffa80`06fcccc0 : 00000000`00000000 00000000`00000000 fffffa80`06fcccc0 fffff880`0439abc3 : 0xfffffa80`07e64190
fffff880`0602eb00 00000000`00000000 : 00000000`00000000 fffffa80`06fcccc0 fffff880`0439abc3 fffffa80`06fcccc0 : 0xfffffa80`06fcccc0


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  AVerBas+6525

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AVerBas

IMAGE_NAME:  AVerBas.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a30a69a

STACK_COMMAND:  .cxr 0xfffff8800602e120 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_AVerBas+6525

BUCKET_ID:  X64_0x7E_AVerBas+6525

Followup: MachineOwner
---------

4: kd> lmvm AVerBas
start             end                 module name
fffff880`04399000 fffff880`043aab00   AVerBas  T (no symbols)           
    Loaded symbol image file: AVerBas.sys
    Image path: \SystemRoot\system32\DRIVERS\AVerBas.sys
    Image name: AVerBas.sys
    Timestamp:        Thu Jun 11 12:39:22 2009 (4A30A69A)
    CheckSum:         0001AC70
    ImageSize:        00011B00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I see that your windows is not up to date. Please get all updates from windows updates including Service Pack 1

Post back after you're done
My System SpecsSystem Spec
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