Random BSOD, error 0x07E and 0x01E, hardware or driver issue?

merlin149323 · 05 Sep 2012

Hello,
I have had this computer about a month and had two BSOD. It is a custom build. ASRock Extreme4 Z77, I7 3770k, ocz 60gb SSD, 8gb Gskill 2100. The first BSOD was a memory corruption caused by dropbox desktop app. Uninstalling dropbox seemed to fix that issue. The second BSOD was a system failure with nwifi.sys driver. Started running memtest86 and prime95 heavily after the first crash, no errors in the results, both tests run over night and/or throughout the work day. Today I have worked on updating drivers and using the driver verifier, no non windows drivers seemed to cause errors except FNETURPX.sys. This is where I'm stuck.

My main worry is that my memory is incompatible, it is not on the mother board supported list, but the same brand, speed and size are. I have several days left to do a return/exchange but don't want to go through the hassle if this is really a driver issue.

These crashes all happened while i was not using the computer. The first one i had checked email and browsed a little then had lunch and came back to a BSOD. The second was similar though happened a little while after switching from a lan wire to a wifi card.

Any help and advice would be great. Requested files are attached.
Thanks for looking.

koolkat77 · 05 Sep 2012

Welcome

BSOD Analyze

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\athrxusb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )

Which is very old

Code:

0: kd> lmvm nwifi
start             end                 module name
fffff880`0615f000 fffff880`061b2000   nwifi      (pdb symbols)          c:\symcache\nwifi.pdb\019E6C79A43F4BF687EB4758B35DBD8E1\nwifi.pdb
    Loaded symbol image file: nwifi.sys
    Mapped memory image file: c:\symcache\nwifi.sys\4A5BCC3B53000\nwifi.sys
    Image path: \SystemRoot\system32\DRIVERS\nwifi.sys
    Image name: nwifi.sys
    Timestamp:        Tue Jul 14 06:07:23 2009 (4A5BCC3B)
    CheckSum:         00057B55
    ImageSize:        00053000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     NWiFi.SYS
    OriginalFilename: NWiFi.SYS
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  NativeWiFi Miniport Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

1] Download the network card driver from manufactuer's website.
2] Then reinstall the driver:
3] Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
4] Double click to expand "Network adaptors".
5] Right click your network card and click Uninstall.
6] Check "Delete driver software for this device" check box, click OK.
7] Restart the computer

If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

Also get an update for athrxusb.sys | Atheros Wireless LAN USB device driver
ATHEROS drivers for Microsoft Windows (Atheros?????)

Post back once you've done these

merlin149323 · 07 Sep 2012

Thank you for the reply, I seem to drown in the crash info after a little while.

I discovered that the older network card i was using is no longer supported. I found another one around the place, a belkin f5d8053. Not the newest but it seems better supported by windows 7. Because the errors are random i don't really know if it has been fixed. I will leave this open for a week or so and if there aren't any errors mark it as solved.

Thanks again for the help.

koolkat77 · 07 Sep 2012

Thanks for the update
Feel free to come back and update this thread

merlin149323 · 07 Sep 2012

i will be sure to in a week or so. Thanks again for the help

koolkat77 · 16 Sep 2012

Hi, any update?
Are you still getting bsods?

merlin149323 · 17 Sep 2012

Thanks for the reminder, I had been planing to post tonight. I have been running my computer steady, not heavy but steady for the last several days with out any BSOD. I believe I can say that my errors were caused by the older drivers and fixed by updating them. Thank you for your help.

koolkat77 · 17 Sep 2012

merlin149323 said:

Thanks for the reminder, I had been planing to post tonight. I have been running my computer steady, not heavy but steady for the last several days with out any BSOD. I believe I can say that my errors were caused by the older drivers and fixed by updating them. Thank you for your help.

You're welcome & thanks for posting back.