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Windows 7: My windows 7 pc keeps freezing only during multimedia use


05 Sep 2012   #1

Windows 7 Ultimate x64
 
 
My windows 7 pc keeps freezing only during multimedia use

hey guys the only time my computer freezes is when im on youtube or netflix or when im editing videos it happens when i play games but not often...your help will be greatly appreciated

i get these codes
0x00000101
0x0000000000000019
0x0000000000000000
0xFFFFF880009B2180
0X0000000000000004

My System SpecsSystem Spec
.

07 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are getting the crash, which is stop 0x101, CLOCK-WATCHDOG_TIMEOUT.

The known causes of that crashes are:
  • Device Driver
  • Hardware
  • Bios Bug
Though your dumps are silent about the causes.

► For ensuring a driver is causing the crashes, you are suggest to enable Driver Verifier.
Driver Verifier - Enable and Disable

► Your BIOS says:
Code:
BIOS Version/Date    American Megatrends Inc. 1304, 6/26/2012
So, for the time being, we are keeping the BIOS aside.

► Check your Hardware:
RAM - Test with Memtest86+

Hardware - Stress Test With Prime95

And finally, tesy your HDD.

  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results please.
My System SpecsSystem Spec
07 Sep 2012   #3

Windows 7 Ultimate x64
 
 

i ran prime 95 it said core 8 and core 6 had problems so im guessing thats the issue but i have no clue how to disable the cores im still new to this overclocking stuff
My System SpecsSystem Spec
.


07 Sep 2012   #4

Windows 7 Ultimate x64
 
 

ok i figured how to shut down the cores im now running on 4...sucks but lets hope it works
My System SpecsSystem Spec
07 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Let us know how the other tests went.
My System SpecsSystem Spec
08 Sep 2012   #6

Windows 7 Ultimate x64
 
 

all other test past also the drivers are all working properly i havent had a crash since so ill keep i eye on it prime 95 said it was core 8 and 6 that failed i turned them off now its running fine....i also found out that the early batch of fx processors had problems with cores failing..in which i was a early adopter

thanks for the help Archie i will continue to monitor an update you if anything happens
My System SpecsSystem Spec
08 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are welcome Let us know the situation whenever it is needed.
My System SpecsSystem Spec
02 Nov 2012   #8

Windows 7 Ultimate x64
 
 

ok i have an update since my last post on september 8th my pc ran without problems for a good 3 weeks then the problem came back again i tore my computer back down disconnected everything processor included an ran an inspection on all my parts i didnt find any problems until i read the (PLEASE READ THIS FIRST) RED label in the amd fx 8120 tin box that states


Important- (PRIOR) to installing your AMD FX CPU, please go your motherboard manufacturer's website and download the lastest motherboard bios...(facepalm) :-D.....seeing that i never did this and i just slapped my cpu in the board it seems to have caused some type of conflict...

so after i re-installed my components BAM! motherboard tells me i just installed a new cpu which never happen the first time for some reason.... my pc is now up an running and haven't had a problem since im on youtube an it doesnt freeze anymore neither does photoshop or my games, sony vegas, or premiere pro im super happy
My System SpecsSystem Spec
02 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Nice to know ... after so many days.
Feel free to mark the thread as solved.
My System SpecsSystem Spec
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 My windows 7 pc keeps freezing only during multimedia use




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