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Windows 7: BSOD 5 minutes after logon


06 Sep 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD 5 minutes after logon

After fixing the BSOD with another computer last week, I have got it once again with another computer,
The laptop is an Acer Aspire One D257-13464 Model running Windows 7 Starter
About 5 minutes after logging on, it will freeze for about 30 seconds and then the blue screen will appear for about a second before it restarts
There were a few different error codes I was seeing, so I took a picture of it which is included
Any help with fixing this issue or finding out why it is happening would be highly appreciated
Thanks

My System SpecsSystem Spec
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06 Sep 2012   #2

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi please do the following to help further assistance with your problem, you should upload a zip or rar file containing a few files that are necessary found here : BSOD posting instrucs: http://www.sevenforums.com/crashes-d...tructions.html

This would also help, use the 1st link to find your system specs easily. The second to post and save your system specs: System info update : System Info - See Your System Specs
System specs page: http://www.sevenforums.com/profile.php?do=extra
My System SpecsSystem Spec
07 Sep 2012   #3

Windows 7 Home Premium 64bit
 
 

I can't do any of those, the BSOD shows up before I can begin downloading the Diagnostic tool, even in safe mode and all the other safe modes, the BSOD shows up before I can download anything
My System SpecsSystem Spec
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07 Sep 2012   #4

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Swagg777 View Post
I can't do any of those, the BSOD shows up before I can begin downloading the Diagnostic tool, even in safe mode and all the other safe modes, the BSOD shows up before I can download anything
Can you get a flash drive and navigate to the c>windows>minidump folder and transfer them in time?

Also would you be willing to restore the computer to factory or a clean install?
My System SpecsSystem Spec
07 Sep 2012   #5

Windows 7 Home Premium 64bit
 
 

Nope can't, it won't even let me log on when the USB is in there, it goes right to the BSOD, and yes I can do a clean install, but I want to make sure it isn't a hardware problem first
My System SpecsSystem Spec
08 Sep 2012   #6

Windows 7 Home Premium 64bit
 
 

Is it a hardware issue?
My System SpecsSystem Spec
08 Sep 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Seeing the image you've attached

STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR BSOD Index

Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

Is this laptop under warranty? If yes, please take it back to where it was purchased for checking/replacements

We cannot understand more without the dumps
My System SpecsSystem Spec
08 Sep 2012   #8

Windows 7 Home Premium 64bit
 
 

Thanks for reminding me about the warranty, I thought I was out, but there are 30 days left, I just setup a repair with Acer
Thanks
My System SpecsSystem Spec
08 Sep 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

You're welcome & good luck
My System SpecsSystem Spec
Reply

 BSOD 5 minutes after logon




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