BSOD 5 minutes after logon


  1. Posts : 45
    Windows 7 Home Premium 64bit
       #1

    BSOD 5 minutes after logon


    After fixing the BSOD with another computer last week, I have got it once again with another computer,
    The laptop is an Acer Aspire One D257-13464 Model running Windows 7 Starter
    About 5 minutes after logging on, it will freeze for about 30 seconds and then the blue screen will appear for about a second before it restarts
    There were a few different error codes I was seeing, so I took a picture of it which is included
    Any help with fixing this issue or finding out why it is happening would be highly appreciated
    Thanks
      My Computer


  2. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Hi please do the following to help further assistance with your problem, you should upload a zip or rar file containing a few files that are necessary found here : BSOD posting instrucs: https://www.sevenforums.com/crashes-d...tructions.html

    This would also help, use the 1st link to find your system specs easily. The second to post and save your system specs: System info update : System Info - See Your System Specs
    System specs page: https://www.sevenforums.com/profile.php?do=extra
      My Computer


  3. Posts : 45
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I can't do any of those, the BSOD shows up before I can begin downloading the Diagnostic tool, even in safe mode and all the other safe modes, the BSOD shows up before I can download anything
      My Computer


  4. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    Swagg777 said:
    I can't do any of those, the BSOD shows up before I can begin downloading the Diagnostic tool, even in safe mode and all the other safe modes, the BSOD shows up before I can download anything
    Can you get a flash drive and navigate to the c>windows>minidump folder and transfer them in time?

    Also would you be willing to restore the computer to factory or a clean install?
      My Computer


  5. Posts : 45
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Nope can't, it won't even let me log on when the USB is in there, it goes right to the BSOD, and yes I can do a clean install, but I want to make sure it isn't a hardware problem first
      My Computer


  6. Posts : 45
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Is it a hardware issue?
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Seeing the image you've attached

    STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR BSOD Index

    Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

    Is this laptop under warranty? If yes, please take it back to where it was purchased for checking/replacements

    We cannot understand more without the dumps
      My Computer


  8. Posts : 45
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Thanks for reminding me about the warranty, I thought I was out, but there are 30 days left, I just setup a repair with Acer
    Thanks
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    You're welcome & good luck
      My Computer


 

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