Sorry for the late report.
I follow all your suggestion, but seatool can't see my Hard drive. I dont know why
Anyway, here is the picture of Seatools and SF file. I hope you guys can find something this time
I'm very sorry for my problem
If seatools fails. go th your HDD manufacturers website and take their own test.
The latest crash is also HDD related. Do you use any backup mechanism btw?
It is volsnap.sys, volume shadow copy driver.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 7A, {fffff6fb800083f8, ffffffffc000000e, b6d47880, fffff7000107fff8} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : volsnap.sys ( volsnap!VspCleanupVolumeSnapshot+49 ) Followup: MachineOwner
Also, you need to Free up the startup.
- Click on the Start button
- Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
- Select the “Startup” tab.
- Deselect all items other than the antivirus.
- Apply > OK
- Accept the restart.
I used Norton Ghost long time ago, but i think it was fine. My laptop automatic backup file on sunday, but now i turned it off. An error 7A is very rare, but an error f4 is often. Do you think if I replace RAM and HDD, the problem will solve? I really don't want to do that. I will wait next BSOD f4, then i'll report it to you later.
Thank you again.
Let the RAM be there. There is no proof that it is causing any trouble. And I guess the 7A and F4 are interrelated here.
Are you using a SSD? If so , update its firmware now. Also take the test from manufacturers website, disable Norton Ghost. Wait and see if it crashes again or not.
No, I using HDD. I think every driver is up to date.
Can you glance this please? This is latest crash.
Thanks for helping me.
Exactly the same as the previous, post #12, and now I am thinking of some malwares.
- Run TDSSKiller as admin, scan your PC with it.
- Run Windows Defender Offline too.
Let us know if anything found there.
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