BSOD when returning from sleep and sometimes randomly. 0x000000E1


  1. Posts : 3
    windows 7 64 home premium
       #1

    BSOD when returning from sleep and sometimes randomly. 0x000000E1


    Says Worker thread returned at bad irql

    There were 4 or 5 codes but these are the ones I wrote down
    0x000000E1
    0xFFFFF80003BCB610

    Happens most of the time when I return from sleep, but not always and sometimes it happens randomly.

    Anyone know how to fix it?

    Thanks
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Problematic software:
    Code:
    Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
    Please uninstall McAfee, it's a known cause to BSODs

    I and many members on our forum recommend Microsoft security essentials with
    a great combination of Malware Bytes.

    Microsoft Security Essentials - Free Antivirus for Windows
    Malwarebytes - The Free version
    Good and Free system security combination.

    Run a full scan with both (separately) once downloaded, installed and updated.

    In addition, Run this tool and delete anything it finds:
    Anti-rootkit utility TDSSKiller

    Code:
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa800a24d050 00000000 00000000-00000000    
    	      Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
     \Driver\NETwNs64
    			Args: 00015500 00000000 00000005 00000003
     [ 16, 2]   0 e1 fffffa8009fd6570 00000000 fffff8000350d1b0-fffffa800f42e010 Success Error Cancel pending
    	       \Driver\vwifibus	nt!PopSystemIrpCompletion
    You need to update your Intel(R) Wireless WiFi Link 5000 Series Adapter Driver

    Source NETwNs64.sys
    Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7
    http://downloadcenter.intel.com/Default.aspx

    Driver Reference Table

    Code:
    0: kd> lmvm NETwNs64
    start             end                 module name
    fffff880`07691000 fffff880`07f17000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Thu Aug 04 06:28:26 2011 (4E39E7AA)
        CheckSum:         0083C028
        ImageSize:        00886000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Run the system file checker for repairing corrupted windows files
    SFC /SCANNOW Command - System File Checker

    Run disk check
    Disk Check

    You also need to free your start-up, keep nothing except your antivirus
    Startup Programs - Change

    Let us know the results
      My Computer

  3.   My Computer


  4. Posts : 3
    windows 7 64 home premium
    Thread Starter
       #4

    Uninstalled McAfee cause it was a quick process and haven't been able to get to the rest (been busy) but so far no BSOD, I'll finish the rest of the procedures later today and get back to you.

    Thanks
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Sure
    Take your time
      My Computer


  6. Posts : 3
    windows 7 64 home premium
    Thread Starter
       #6

    After uninstalling McAfee alone I have experienced no more BSOD. Tdsskiller found nothing. Updated my drivers and all. Thanks for the help! I really owe you one
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    That's good to hear.
    Feel free to mark this thread as solved when you're ready.

    Good luck :)
      My Computer


 

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