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Windows 7: BSOD: Playing Online Game (Elsword)

08 Sep 2012   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

See if this helps you:


Quote   Quote: Originally Posted by A Guy View Post



My System SpecsSystem Spec
.
08 Sep 2012   #12
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I doubt this will help. The problem I'm having doesn't occur on my internet browser. The game I'm referring to isn't one that is played on a browser, but it is one that you download and install to play.
My System SpecsSystem Spec
08 Sep 2012   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My apologies
I have called for more help. I hope my friends will be able to help you resolve your issue
My System SpecsSystem Spec
.

08 Sep 2012   #14
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

No problem. I appreciate the help I have received so far.
My System SpecsSystem Spec
08 Sep 2012   #15
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

information   Information
Just a jump-in by a request

Updating System Specs will give us a better sight of
how your system is put together. It's simply done.
§ Download Speccy
§ |User CP (top of the page)| |Edit System Spec|
§ COPY & PASTE section to section
§ Include Laptop, Desktop information
§ End with |Save Changes|

BSOD ANALYSE


You're running a bunch of applications and stuff in the background. Just to name a few:
Code:
gregsvc.exe    c:\program files (x86)\acer\registration\gregsvc.exe    1828    8    200    1380    9/7/2012 4:05 PM    1.0.0.1    23.03 KB (23,584 bytes)    1/8/2010 8:21 AM
vprot.exe    c:\program files (x86)\avg secure search\vprot.exe    5912    8    200    1380    9/7/2012 4:07 PM    12.1.0.20    1.09 MB (1,147,488 bytes)    7/20/2012 9:02 PM
avgcsrva.exe    c:\program files (x86)\avg\avg2012\avgcsrva.exe    472    8    200    1380    9/7/2012 4:05 PM    12.0.0.2111    507.84 KB (520,032 bytes)    2/14/2012 3:52 AM
avgemca.exe    c:\program files (x86)\avg\avg2012\avgemca.exe    2244    8    200    1380    9/7/2012 4:06 PM    12.0.0.2156    1.53 MB (1,607,040 bytes)    3/19/2012 5:18 AM
avgidsagent.exe    c:\program files (x86)\avg\avg2012\avgidsagent.exe    1508    8    200    1380    9/7/2012 4:06 PM    12.0.0.2195    4.92 MB (5,160,568 bytes)    7/4/2012 5:25 PM
toolbarupdater.exe    c:\program files (x86)\common files\avg secure search\vtoolbarupdater\12.1.3\toolbarupdater.exe    2784    8    200    1380    9/7/2012 4:06 PM    12.1.0.20    810.59 KB (830,048 bytes)    7/20/2012 9:02 PM
steamservice.exe    c:\program files (x86)\common files\steam\steamservice.exe    3068    8    200    1380    9/7/2012 4:07 PM    1.49.92.13    517.33 KB (529,744 bytes)    9/18/2011 8:48 PM
egisupdate.exe    c:\program files (x86)\egistec ips\egisupdate.exe    5724    8    200    1380    9/7/2012 4:07 PM    1.1.34.0    196.86 KB (201,584 bytes)    3/11/2010 12:11 AM
pmmupdate.exe    c:\program files (x86)\egistec ips\pmmupdate.exe    1052    8    200    1380    9/7/2012 4:06 PM    1.1.34.0    398.36 KB (407,920 bytes)    3/11/2010 12:11 AM
iastordatamgrsvc.exe    c:\program files (x86)\intel\intel(r) rapid storage technology\iastordatamgrsvc.exe    4576    8    200    1380    9/7/2012 4:08 PM    9.6.2.1001    13.02 KB (13,336 bytes)    7/20/2010 4:31 AM
lmanager.exe    c:\program files (x86)\launch manager\lmanager.exe    4588    8    200    1380    9/7/2012 4:06 PM    4.0.12.708    945.58 KB (968,272 bytes)    7/25/2010 2:10 AM
hamachi-2.exe    c:\program files (x86)\logmein hamachi\hamachi-2.exe    1892    8    200    1380    9/7/2012 4:05 PM    2.1.0.159    2.24 MB (2,343,816 bytes)    2/7/2012 1:18 PM
teamviewer.exe    c:\program files (x86)\teamviewer\version6\teamviewer.exe    3252    8    200    1380    9/7/2012 4:06 PM    6.0.13992.0    7.79 MB (8,167,336 bytes)    7/16/2012 11:28 AM
Especially if you're using Teamviewer while playing, that might be very memory demanding. You also have a large amount of events regarding memory usage.

Code:
Event[1327]:
  Log Name: System
  Source: Microsoft-Windows-SharedAccess_NAT
  Date: 2012-07-16T13:30:05.000
  Event ID: 31004
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Cody-PC
  Description: 
The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
Therefore, my suggestions right now -- is to basically close every application available.

Ouuughghh! Please don't run additional spyware and malware monitors next to your antivirus, they'll likely fight together and it'll end up with a BSOD or something more dramatic.

Code:
SUPERAntiSpyware    c:\program files\superantispyware\superantispyware.exe    Cody-PC\Cody    HKU\S-1-5-21-3731000809-3716133723-2729237420-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Go to Start | search msconfig | Startup tab | Disable any entry that you don't use.

Best Regards,
Frederik.
My System SpecsSystem Spec
08 Sep 2012   #16
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I put my system specs on my user CP. If I'm missing anything, just let me know what it is and where to find it so I can get all the information you need.

I also uninstalled super anti-spyware in order to prevent future conflicts with my anti-virus. I have also disabled some of the entries I don't use in order to free up memory as you instructed. I'll try running the game again to see if this possibly solved my issue. I'll keep you posted.
My System SpecsSystem Spec
08 Sep 2012   #17
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Great, also keep an eye on how much memory the different Chrome extensions pick up during your gameplay.

Open the Task Manager

These instructions apply to Google Chrome on Windows, Mac, Linux, and Chrome OS.

* Click the wrench icon
on the browser toolbar.
* Select Tools.
* Select Task manager.

You can also use the keyboard shortcut Shift+Esc (Windows, Linux, and Chrome OS) to open the Task Manager.


Best Regards,
Frederik.
My System SpecsSystem Spec
12 Sep 2012   #18
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I've been testing for a couple of days and things seem to be working well. I haven't experienced any blue screens nor has my computer froze. I appreciate the help I received, if anything else happens I'll come back for assistance.
My System SpecsSystem Spec
13 Sep 2012   #19
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Awesome, great news!

Best Regards,
Frederik.
My System SpecsSystem Spec
20 Oct 2012   #20
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I'm starting to get blue screens again with the occasional freeze. They do not happen as often as before, but I would like some assistance again in order to stop them from occurring. Any help again would be greatly appreciated.
My System SpecsSystem Spec
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 BSOD: Playing Online Game (Elsword)




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