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Windows 7: BSOD: Playing Online Game (Elsword)

30 Oct 2012   #21
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I've been receiving more freezes and blue screens again. I have a feeling it could be a hardware issue because I believe something is in my fan due to the noises I hear coming from my laptop. But just to be sure I'm posting here. I've updated the info from last week.


My System SpecsSystem Spec
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10 Nov 2012   #22
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I've been experiencing some more issues again as well and have updated the rar again. I've been bumping this thread for awhile with no assistance in sight. Any help with my issue would be greatly appreciated.
My System SpecsSystem Spec
10 Nov 2012   #23
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

How many sticks of RAM do you have? Can you run memtest?

Look for chipset/motherboard/vga/network drivers from: Intel Driver Update Utility (needs Java to run)

Free up the start-up, nothing except the antivirus is usually needed.Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
My System SpecsSystem Spec
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11 Nov 2012   #24
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I ran system file checker and no issues were found. I also disabled unnecessary programs on start-up and my computer still froze. I'm not sure how to run memtest so any pointers on that would be appreciated.

The strange thing is my computer only freezes when I play this specific game. When it does freeze I am forced to turn it off with the power button. When I turn it back on, it'll shut itself off, then it turns on successfully. When I put in my password for my user, I also get the glitch effect on my screen and it freezes forcing me to shut it off through the use of the power button. I'm not getting any blue screens and it's mainly my computer freezing that is the issue.
My System SpecsSystem Spec
11 Nov 2012   #25
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

When did you last do a clean install on this computer?

Please post a snip of "summary" (temperatures of the hardware) using Speccy:
My System SpecsSystem Spec
11 Nov 2012   #26
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I'm not exactly sure what a clean install is, but here's the pic.
http://www.sevenforums.com/attachmen...1&d=1352693771
My System SpecsSystem Spec
11 Nov 2012   #27
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Clean install as in reinstalling windows 7 from scratch. From the snip I see that the motherboard temperatures are a lil' high.

Do you ever turn off the computer? and.. How old are you?
My System SpecsSystem Spec
11 Nov 2012   #28
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I feel offended by such a statement. I'm 17 years old. I don't use the computer all day and turn it off if I'm done using it. Considering the fact that it is a laptop and kind of hot in my room could add to the temperatures being a bit high. I've never re-installed Windows before seeing as I had no reason to. As I stated before in my posts I hear a strange sound coming out of my laptop sometimes if I move it, so the fan could possibly be damaged but I would need to get my laptop checked out to confirm this.

I would also like to point out that I'm not too familiar with computers and such, so you'll have to excuse me for being unknowing on certain things.
My System SpecsSystem Spec
11 Nov 2012   #29
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I apologize if I've said anything that makes you feel offended, I didn't mean to. I am asking different questions so I can help you better.

Do you have a cooler for your laptop?
My System SpecsSystem Spec
11 Nov 2012   #30
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

No.
My System SpecsSystem Spec
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