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Windows 7: BSOD: Playing Online Game (Elsword)

12 Nov 2012   #31
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Can you run memtest?

Quote   Quote: Originally Posted by cdeas15 View Post
I'm not sure how to run memtest so any pointers on that would be appreciated.
RAM - Test with Memtest86+

As you only have problems with that particular game, have you tried uninstalling an reinstalling it?

You might also consider a system restore, restoring to a date prior to your problem: System Restore

A hard drive check may be in order as well: WD Support / Downloads / SATA & SAS / WD VelociRaptor

I'd do the memtest first...


My System SpecsSystem Spec
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12 Nov 2012   #32
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

cdeas15 please keep in mind, if you are playing this game that causes your problems from a on line site your problem will keep coming back. Every time you go to that site you will get infected again. Once your computer is clean DON'T go back to that site.
My System SpecsSystem Spec
12 Nov 2012   #33
gregrocker

 

Most tech enthusiasts prefer to dump the pre-installed factory bloatware which throttles Win7 to get a Clean Reinstall - Factory OEM Windows 7.

As it is a specialty of these forums we can help you get it perfect, starting with studying the steps to make sure you understand them and ask back any questions you have.

Short of that you can improve performance somewhat with Clean Up Factory Bloatware.
My System SpecsSystem Spec
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12 Nov 2012   #34
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Hmmm, your MSinfor shows AVG is running. See post #5 where you were asked to replace AVG with MSE.

I also find a number of running tasks that I'm not familiar
egisupdater
pmmupdater
gregsvc
hamachi-2
ischedulesvc

and a curiosity: most of the running or loaded programs are 32bit.

There are also a few Acer apps running/loaded that probably aren't required - see cleaning up OEM bloat
edit: while I was typing and looking for the tutorial, Gregrocker (who most likely has it handy) beat me to the punch - the idea is the same, a clean machine performs better.

Clean up the unneeded (even if you want it) and see how your machine operates.
My System SpecsSystem Spec
12 Nov 2012   #35
gregrocker

 

Those are all Acer bloatware.

Establish a Clean Boot to stop their freeloading: Clean Up Factory Bloatware

or consider the Clean Reinstall to dump all the junk.
My System SpecsSystem Spec
12 Nov 2012   #36
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

even gregsvc????? how could that possibly be bloat

I agree, dump the OEM junk.
My System SpecsSystem Spec
12 Nov 2012   #37
gregrocker

 

...and it's Acer Registration - the most annoying of all!

I disown you gregsvc, and commit yet again to smite all bloatware from yonder PC's.
My System SpecsSystem Spec
13 Nov 2012   #38
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
cdeas15 please keep in mind, if you are playing this game that causes your problems from a on line site your problem will keep coming back. Every time you go to that site you will get infected again. Once your computer is clean DON'T go back to that site.
The game I'm playing is one that is downloaded, not on a website so I'm sure that is not an issue. I wasn't very specific when I just called it an online game, so I apologize for not being clear. I'm also pretty sure I removed AVG and that's just their link scanner, but I guess I'll just get rid of that too.

To everyone else, I'll be sure to try out all of the ideas you have given me and post back the results. Hopefully we can solve this issue once again.
My System SpecsSystem Spec
18 Jan 2013   #39
cdeas15

MS Windows 7 Home Premium 64-bit SP1
 
 

I'm having issues with my laptop freezing while playing this game again. As I explained before when the game freezes my screen glitches up a bit and Windows is entirely unresponsive, and it just emits a high pitched repeating noise. When this happens I have to do a forced shut down. The strange thing is sometimes it will freeze when I play for a couple of minutes, a couple of hours, or sometimes it won't freeze at all (although this is rare now).

EDIT: I'm running memtest at the moment and will post back the results when its finished.
My System SpecsSystem Spec
18 Jan 2013   #40
gregrocker

 

Work through these other Troubleshooting Steps for Windows 7.

You said you'd never reinstalled. Does this mean you're running the corrupt factory preinstall with all of the bloatware larded on that throttles Win7? If so I'd strongly consider doing what most tech enthusiasts and get a perfect Clean Reinstall - Factory OEM Windows 7 with our help.

At the minimum until then I'd Clean Up Factory Bloatware
My System SpecsSystem Spec
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 BSOD: Playing Online Game (Elsword)




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