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Windows 7: Random Freezes new laptop?

08 Sep 2012   #11
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

What I think is chkdsk c: /f is worthless.
Run chkdsk c: /R

2nd. Where are the three files I requested?


My System SpecsSystem Spec
.
08 Sep 2012   #12
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Run this script which will put a file on your desktop. Attach that file to your next post.

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************

Script:
# **************************************************************
# Puts MiniDumpSettings.TXT in your user profile folder
# WIN | type %userprofile%\ then click on MiniDumpSettings.TXT
# to view the important minidump settings
# WIN = key with Microsoft logo on top
# **************************************************************
gwmi Win32_OSRecoveryConfiguration 
select minidumpdirectoryexpandedminidumpdirectoryoverwriteexistingdebugfilekerneldumponly,`
debuginfotype, autoreboot, writedebuginfo, writetosystemlog | fl > 
$env:userprofile\desktop\minidumpsettings.txt

EXIT
EXIT 
My System SpecsSystem Spec
08 Sep 2012   #13
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Robwan,
Go to this site:
Update your bios.
Update your VGA driver.

Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5755G
My System SpecsSystem Spec
.

08 Sep 2012   #14
Robwan

Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
What I think is chkdsk c: /f is worthless.
Run chkdsk c: /R

2nd. Where are the three files I requested?
i attached the zipped folder from the sf_diagnostic tool. As for the minidump file, i changed all my settings so it would create one and i got no error when running the diagnostic tool, so it should be there. However i checked %systemroot%minidump and the file is empty.

I will run that script now and update my drivers, thanks for your help so far
My System SpecsSystem Spec
08 Sep 2012   #15
Robwan

Windows 7 Professional 64-bit SP1
 
 

here's what i got from the powershell script.

and I'm currently downloading the drivers for vga and bios.
My System SpecsSystem Spec
08 Sep 2012   #16
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

where are the three files I requested?
My System SpecsSystem Spec
08 Sep 2012   #17
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

since you have now run chkdsk c: /R
then please run this script and attach the file placed on your desktop to your next post (along with the three missing .txt files).

Script:
# ************************************************************
# Places CHKDSKLOGS.txt on your DESKTOP
# Results of running chkdsk (check disk) are in ChkDskLogs.txt
# ************************************************************

$obj = new-object -typename psobject
$events 
get-winevent -filterhashtable @{logname='application';id=1001,26212,26214} -verbose:$false -ea:silentlycontinue |
where {($_.providername -ne 'Microsoft-Windows-LoadPerf') -and ($_.providername -ne 'Windows Error Reporting')} |
sort-object -property timecreated -desc 
If ($events -eq $Null) {$events "No check disk logs exist." } ELSE {
$obj $events SELECT timecreatedidmessage }

$obj ft -auto -wrap $env:userprofile\desktop\CHKDSKLOGS.TXT

EXIT
EXIT

# ************************************************************ 
My System SpecsSystem Spec
08 Sep 2012   #18
Robwan

Windows 7 Professional 64-bit SP1
 
 

Sorry, my bad, forgot about those, here you go

I'm actually just gonna run chkdsk c: /R in a sec when the download finishes for vga driver, then i will run that script and report back.
My System SpecsSystem Spec
08 Sep 2012   #19
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

sounds good. I'll be out for an hour and then will get back.
karl
My System SpecsSystem Spec
08 Sep 2012   #20
Robwan

Windows 7 Professional 64-bit SP1
 
 

Ok thanks again for all your help so far, i also have to pop out for a but, but will be back later
My System SpecsSystem Spec
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