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Windows 7: BSOD playing dota2

02 Jan 2013   #21
Chefaso

Microsoft Windows 7 Home Premium 64-bit
 
 

I cant test each memory because i have to dismantle the CPU cooler everytime i touch something in the slots, and i dont have another pc able to work with those memorys. I will do a test with both memorys this night but i think i might get the same result that last time.

I just had another BSOD, seems like different error. I let you the files and im gonna clean the pc just in case i have trojan or something.


My System SpecsSystem Spec
.
03 Jan 2013   #22
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Chefaso View Post
I cant test each memory because i have to dismantle the CPU cooler everytime i touch something in the slots, and i dont have another pc able to work with those memorys. I will do a test with both memorys this night but i think i might get the same result that last time.

I just had another BSOD, seems like different error. I let you the files and im gonna clean the pc just in case i have trojan or something.
That means the RAM slots are below the CPU fan?

You MUST to replace them to the other slots those are away from the fan. It blows hot air out, and most probably it is making the RAM sticks hot. And, you have to dismantle and test the RAMS, coz only bugchecking cannot solve the crashes, you need to confirm us that the RAM is free from errors or not, as you stated earlier in this thread.
Quote   Quote: Originally Posted by Chefaso View Post
No, if the stick is corrupted i will return it to the shop still have warranty. But i have to be sure that it is bad to do that. Is there any way to test each stick without extract? The problem with the fan is that is really big and i cant extract the memory on the slot 1 without dismantle the fan.

Thanks for replys!
If you dont check, you have no way to know if the sticks are corrupted or not. And, if the sticks are corrupted, nobody can help you by checking crash dumps only.

Do these:
And, your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip


Let us know the results, with the subsequent crash dumps, if any.

EDIT: fill up your system specs.
See your system specs and fill it up here.
My System SpecsSystem Spec
03 Jan 2013   #23
Chefaso

Microsoft Windows 7 Home Premium 64-bit
 
 

No, the slots are not below the fan. Its just the cooler is too big that i cant remove the stick from the slot 3 if i dont dismantle the fan, but i tested that memory stick back on September and it was fine, no errors, so it would be only the first stick with any possible error, and i dont think it would have any since its a 2xMemPack, but i will try to test that mem alone if needed.

Going back to the problem, i updated my specs and run driver verifier. Couldnt even reach to windows since i get a BSOD before, im attaching the files.
My System SpecsSystem Spec
.

03 Jan 2013   #24
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {224, fffff880081a1710, fffff9801db5c990, ffffffffc00000bb}

Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )

Followup: MachineOwner
---------
It is a USB related error. Do some common USB maintenance. For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

And I guess, after doing those, you need DV enabled for more.
My System SpecsSystem Spec
03 Jan 2013   #25
Chefaso

Microsoft Windows 7 Home Premium 64-bit
 
 

Reinstalled all the USB stuff and got the same BSOD when running DV.
My System SpecsSystem Spec
03 Jan 2013   #26
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Disable DV now.
Then run SFC /SCANNOW Command - System File Checker

After that, use the computer normally, and see it it troubles again or not.

My System SpecsSystem Spec
03 Jan 2013   #27
Chefaso

Microsoft Windows 7 Home Premium 64-bit
 
 

DV its disabled, i cant start normal windows with DV on. Had to turn it off in safe mode.

Working on the sfc.

EDIT: SFC clean.
My System SpecsSystem Spec
10 Jan 2013   #28
Chefaso

Microsoft Windows 7 Home Premium 64-bit
 
 

Seems like problem is fixed.

Thank you very much for the help!!
My System SpecsSystem Spec
10 Jan 2013   #29
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome. Let us know if there is any further issue.
My System SpecsSystem Spec
05 Mar 2013   #30
Chefaso

Microsoft Windows 7 Home Premium 64-bit
 
 

Hello again.

After 2 months without any BSOD i just had one some minutes ago while playing Mark of The Ninja. I attach the info.

I didnt change any hardware on my PC so, could it bebe drivers problem again?


Thanks!
My System SpecsSystem Spec
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 BSOD playing dota2




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