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Windows 7: Semi-random freezes BSOD 0x0000124

08 Sep 2012   #1

Windows 7 Professional 64bit
 
 
Semi-random freezes BSOD 0x0000124

Hello there!

So this problem is getting really old.

I had my computer for more than two years and it war running fine and dandy all the time pretty much.

After the last format I decided to move to Windows 7 64 bit from Windows XP 32 bit with the addition of 2GB of ram extra.

Here is the current computer specs:

System: Microsoft Windows 7 Professional 64bit
CPU: Intel Core 2 Duo E8400 3.0 Ghz
Motherboard: ASUS P5QL-EM
Memory: 2x OCZ Gold XTC OCZ2G8002G (2GB)
Graphics Card(s): NVIDIA GeForce 275 GTX (896 MB)
Sound Card: Realtek ALC1200 @ Intel 82801JB ICH10 - High (Integrated)
Hard Drives: SAMSUNG HD322HJ ATA Device (320 GB, 7200 RPM, SATA-II)
PSU: OCZ StealthXStream 500W SLI
Case: Asus TA-863 Black
Cooling: Arctic Cooling Alpine 7 Pro PWM

Soon after the system was up and running I started encountering this strange problem which is bugging me since January.

Here's what's hapening:

The system is runnig smoothly basicly all the time. It doesn't strutter or overheat or crash. I can run most of program without any problems (Office, Firefox, Solid Works). The problem only occurs whan playing certain games OR when playing certaing games with the addition of voice chat communication (like Mumble, Ventrilo, Team Speak).

Originally the crashes where most frequent while playing Battlefield 3, but I simply decided my system might be too weak to handle that game so I switched back to Minecraft (which I've played no problem on Windows XP) and boy when I was suprised when it froze.

The freezes are compleate and total. Everything stops and none of the keybord input is working (Caps lock, Num lock, etc.), I can only push the rest button and nothing else.

Games that crash the computer:
Battlefield 3 + Mumble
Minecraft + Mumble, or Minecraft + Modpack (Technic pack)
Assasins Creed Refelations
Blacklight Revolution

Games that DO NOT crash the computer:
World of Tanks (even with Mumble on)
Civilization V
NBA 2k12
Saint's Row The Third (it froze once or twice with mumble but not all the time)
Minecraft without Mumble (it works stable around 95% of the time WITHOUT voice comm.)

Suprisingly this freeze/crash happens without any BSOD all the time.

So the proccess of debugging this freezes is allready long.

I've started by running any benchmarks I've found in google (related to the problem) so I did Memtest, Prime, 3D Mark, etc. The only thing I ruled out is the memory (I've tried using only one sticks and trying both the new ones, and the old ones in each DIMM slot it crashed everytime no matter the configuration).

I also updated any drivers possible starting form NVIDIA and ending with updating all motherboard drives, and the BIOS as well. Still nothing helped.

After a lot of Driver related checks and updates I finally managed to create a BSOD after running the computer in clean and alert mode (with the minimal number of drivers and procceses), BSOD 0x00000124.

Here are all the dumps I've created back then:

Attachment 230663

EDIT: Also forgot about this thing:

Attachment 230662

After that I was adviced to send my computer to a computer service for repairs. I've send but after a week of troubleshooting and benchmarkig the computer returned to me with only a replaced CMOS battery and a note "Problem not found computer is working properly".

So ATM I'm puzzled what to do I was thinking of getting some new computer parts (like a new processor) but I need to know which one is the faulty one to actually change it.

This is what I've tried also trying to make it go away:

- Update Graphics Drivers
- Update Motherboard Drivers
- Update Sound Card Drivers
- Update Chipset Drivers
- Update BIOS
- Reinstalling Punkbuster (Battlefield 3 related)
- Reinstalling, updating JAVA 32 bit and 64 bit (Minecraft related)
- Running games "As Administrator"
- Allocating more RAM for games (Minecraft related)
- Benchmarking
- Browsing the Event Viewer for potential problems
- Overclock the proccesor
- Underclock the proccesor
- Upping Voltages on proccesor
- Upping VOltages on memory


That's all I can think of. I hope somone could pinpoint at least the faulty hardware part (if it's hardware), but ATM I'm absolutely out of ideas on what to do next.

HELP PLEASE!

P.S. I hope my spelling wasn't that tragic...

My System SpecsSystem Spec
.

08 Sep 2012   #2

Windows 7 Ultimate x64
 
 

TRY clearing pagefile . . . sometimes it also induce problems like that . . .
IS the HDD ok ??
Check the ram ? ?

IF YOU HAVE A FRIEND NEARBY EXCHANGE RAMS , HDD AND PROCESSOR one by one . . TO CHECK . . .
WHich one is faulty
My System SpecsSystem Spec
08 Sep 2012   #3

Windows 7 Professional 64bit
 
 

I can try cleaning the pagefile next shutdow (soon).

I've diagnosed the HDD with a Samsung program back in February (I belive it was SeaTools) and found nothing wrong with the HDD.

Ram was checked with memtest (around 5-6 hours) with 0 errors. After that I checked if the problem is RAM orientated by checking each RAM stick (both the new ones i bought while going do Windows 7 and the old ones). I did as this:

DIMM 1 slot: Stick #1 New one -> crashed
DIMM 1 slot: Stick #2 New one -> crashed
DIMM 1 slot: Stick #1 Old one -> crashed
DIMM 1 slot: Stick #2 Old one -> crashed
DIMM 2 slot: Stick #1 New one -> crashed
DIMM 2 slot: Stick #2 New one -> crashed
DIMM 2 slot: Stick #1 Old one -> crashed
DIMM 2 slot: Stick #2 Old one -> crashed

And by crashed I mean that the computer acts the same as usual (no error, crash during normal use, etc.) and just freezes up in the above mentioned situations as usual.

By this I ruled out that the RAM stick are not faulty, if it's a RAM related problem it has to be on the Motherboard or Processor or I don't know...

Aslo I thought about getting some spare parts and trying them out, but the problem is most people I know have either laptop's or an AMD processor, so until I found some fitting parts I'm stuck with my own.
My System SpecsSystem Spec
.


08 Sep 2012   #4

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Can you upload the file s here: http://www.sevenforums.com/crashes-d...tructions.html

Nobody likes going to them sites, god knows what you will end up with!!

Thanks
My System SpecsSystem Spec
08 Sep 2012   #5

Windows 7 Professional 64bit
 
 

Reuploaded it sorry for the previous link...
My System SpecsSystem Spec
08 Sep 2012   #6

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Thanks

Probably caused by : RivaTuner64.sys ( RivaTuner64+1fc1 ) (RivaTuner) Uninstall
Probably caused by : Amfltx64.sys ( Amfltx64+1634 ) (A4Tech X-705FS Mouse Driver) Update Driver
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1300 ) (Daemon Tools driver) Uninstall

Some files are missing please upload them so i can further investigate

Thanks
My System SpecsSystem Spec
08 Sep 2012   #7

Windows 7 Professional 64bit
 
 

RivaTuner? I doubt it since the problem's started before it but I will uninstall it better. Still I will need a program to regulate the graphics card fan...

A4thech driver is a lie (I think) I've updated it many times plus, used a diferent mouse didn't help.

I can surely uninsatall Daemon since I don't use it anyway...

That's all the files the Diagnostic tool did...

EDIT: The tool crashes with this error:
Quote:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not find file 'C:\Windows\system32\drivers\etc\HOSTS'.
File name: 'C:\Windows\system32\drivers\etc\HOSTS'
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
at WindowsApplication2.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
Assembly Version: 1.0.0.0
Win32 Version: 5.0.0.3
CodeBase: file:///C:/Users/Tomek/Desktop/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5460 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5462 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Also please post as much solutions and ideas as you can I'm going out now and will return in like 6 hours so I'll try them out then.
My System SpecsSystem Spec
08 Sep 2012   #8

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

It will do if you don't run it as Admin like it says
My System SpecsSystem Spec
08 Sep 2012   #9

Windows 7 Professional 64bit
 
 

I did Right click and "Run as Administrator" and yes I am logged in on a Administrator Account (my only one), still this error happens every time I run the diagnostic tool...

EDIT: I manualy used each option of the diagnostic tool and everything it created in the folder is in the new download below. For some reasons the tool couldn't copy the host file so I did it manually.

The last two options asked me to download MGADiag and CPU-z. The firs created a folder on my C:\ drive should I upload that too? As for the CPU-z I'm not sure what information from it you wan't me to show you.

Attachment 230745
My System SpecsSystem Spec
09 Sep 2012   #10

Windows 7 Professional 64bit
 
 

Bumping it up!

After uninstalling RivaTuner and Deamon tools the computer seems a lot more stable. However it still managed to freeze twice in about 5 hours (it's much better than before where I was getting freezes like per 15 minutes).

Anything more I can do (except the pinpointed mouse drivers)?

Here is another Diagnostic tool package:

Attachment 230850
My System SpecsSystem Spec
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