Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need help fixing a bsod issue

12 Sep 2012   #21
bradscoolio

Windows 7 home premium 64bit sp1
 
 

1. Verifier wasn't enabled
2. I haven't checked safemode because these bsod's are random
3. all my clocks are defult


My System SpecsSystem Spec
.
12 Sep 2012   #22
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright
Do the hard drive tests and let us know the results. We'll then go for driver verifier.
My System SpecsSystem Spec
12 Sep 2012   #23
bradscoolio

Windows 7 home premium 64bit sp1
 
 

The Hard drive check didn't come up with anything important. I'm running the verifier now on all non windows drivers I only run my pc for like 9 hours a day so I'll have to run it for a couple days with verifier on. I'll get back to you with results
My System SpecsSystem Spec
.

12 Sep 2012   #24
bradscoolio

Windows 7 home premium 64bit sp1
 
 

Should I have run the verifier with windows drivers check? the tutorial told me not to
My System SpecsSystem Spec
12 Sep 2012   #25
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by bradscoolio View Post
Should I have run the verifier with windows drivers check? the tutorial told me not to
Do as the tutorial says
My System SpecsSystem Spec
12 Sep 2012   #26
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

It's pretty rare that Windows drivers cause any crashes, only run Driver Verifier on the non-Windows drivers, that is where you usually find the issues.
Even if you find a bad Windows driver you have to run the SFC scannow command to fix them, if that doesn't work, re-install windows.

Windows debugger doesn't usually tell you exactly what the cause is, it will just give you clues.
Quote   Quote: Originally Posted by bradscoolio View Post
I need to replace "ntoskrnl.exe", "win32k.sys" & Ntfs.sys from my recent bsod's. How would I go about replacing them?
When the Windows debuggar or any other debuggar app (Windows debugger is by far the best) tells you the probable cause is the Windows kernel, it is usually not the cause. If a debugger can't identify the cause it will blame the closest associated files.
So you need to dig further in search of the real cause.

Did you run the System File Checker?
Run it three times with re-boots after each run.

Your dump file in post #17 is an old one from 22 August.
Did you have a recent crash?
Post the full BSOD report when you have a new crash, we need all the information in those file to find the cause.

Run Driver Verifier, this is the best way to find the driver issues.

Your most recent crash.
Code:
STOP 0x00000019: BAD_POOL_HEADER
Usual causes:  Device driver
PROCESS_NAME:  Skype.exe - Not necessarily the cause, may be the result of the crash.
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53
FOLLOWUP_NAME:  Pool_corruption
Have you updated all your drivers from the Asus support site?
Install all drivers with newer dates.

Driver info:
Code:
GEARAspiWDM.sys Mon May 18 20:17:04 2009
- This driver is out of date and known to cause problems with Windows 7. Uninstall iTunes for testing, you can re-install and test for stability after your system is stable.

Your dump from August.
Code:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes:  System service, Device driver, graphics driver, ?memory
Cause: This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpGetNameControlBlock+12e
Which Nvidia graphics card driver are you using?
Install the current driver from Nvidia and test, if still unstable then download an older driver and test.
Be sure to run Driver Sweeper after you uninstall any graphics driver, re-boot, then install the new driver.
Your graphics card is known to be possibly unstable, run a different graphics card if you have access to one, for testing.

Do you have any USB devices or memory cards connected to your System?
If you do remove all but keyboard and mouse, check for stability.

Update your Razer mouse driver, these are known to cause issues.

System Event Logs:
Code:
Event[34859]:
  Log Name: System
  Source: Disk
  Date: 2012-08-05T18:49:50.298
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: bradscoolio-PC
  Description: 
The device, \Device\Harddisk6\DR7, has a bad block.

Event[34866]:
  Log Name: System
  Source: Disk
  Date: 2012-08-05T18:51:34.730
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: bradscoolio-PC
  Description: 
The device, \Device\Harddisk6\DR8, has a bad block.
Did you see this when you ran Seagate Seatools?
Test you Western Digital HDD with Western Digital Lifeguard – Quick Test and Extended Test

Run Seatools on your Toshiba HDD if needed.

Code:
Event[10581]:
  Log Name: Application
  Source: MsiInstaller
  Date: 2012-08-31T17:00:13.000
  Event ID: 1035
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: S-1-5-21-221903822-3910319110-2911743886-1000
  User Name: bradscoolio-PC\bradscoolio
  Computer: bradscoolio-PC
  Description: 
Windows Installer reconfigured the product. Product Name: Skype Click to Call. Product Version: 6.2.10687. Product Language: 1033. Manufacturer: Skype Technologies S.A.. Reconfiguration success or error status: 1625.
Update Skype to the latest version.
My System SpecsSystem Spec
12 Sep 2012   #27
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Type 'Powershell' in the start menu search and run Powershell as admin.
Copy and paste all the code into Poweshell:

Code:
# *******************************************************************************
# Places 3 files on your desktop:
# 3RD PARTY DRIVERS.TXT, 3RD Party DRIVERS.CSV, DRIVER INFO.CSV.
# *******************************************************************************

# Create an array of gwmi objects
$a = gwmi win32_systemdriver | select name, description, state, startmode,pathname

# Create an array of pathnameobjects
$b = $a | foreach { (gi $_.pathname) } | 
select creationtime, lastaccesstime,lastwritetime, basename, directory, name

# Create an array of FileVersionInfo objects using the array you just created
$c = $a | foreach { (gi $_.pathname).versioninfo } | 
select companyname,filedescription,filename,internalname,productversion,fileversion


# Create an empty array to hold objects
$arr = @()
$i = 0 # initialize index
ForEach ($aobj in $a) {
$obj = new-object system.object # Create a new system object
#  add members using the names and values from the two arrays of objects
$obj | add-member -type noteproperty -name Name  -value $aobj.name
$obj | add-member -type noteproperty -name State -value $aobj.state
$obj | add-member -type noteproperty -name "Start Mode" -value $aobj.startmode

$obj | add-member -type noteproperty -name "creationtime" -value ($b[$i].creationtime)
$obj | add-member -type noteproperty -name "Created" -value ($b[$i].creationtime).toshortdatestring()
$obj | add-member -type noteproperty -name "Last Accessed" -value $b[$i].lastaccesstime
$obj | add-member -type noteproperty -name "Last Written" -value $b[$i].lastwritetime
$obj | add-member -type noteproperty -name "Directory" -value $b[$i].directory

$obj | add-member -type noteproperty -name "Company Name" -value $c[$i].companyname
$obj | add-member -type noteproperty -name "Description" -value $c[$i].filedescription
$obj | add-member -type noteproperty -name "File Name" -value $c[$i].filename
$obj | add-member -type noteproperty -name "Internal Name" -value $c[$i].internalname
$obj | add-member -type noteproperty -name "Product Version" -value $c[$i].productversion
$obj | add-member -type noteproperty -name "File Version" -value $c[$i].fileversion
$arr += $obj
$i ++
}

$barr = $arr | ? {($_.state -eq "Running") -AND ($_."Company Name" -ne "Microsoft Corporation")} | 
sort creationtime | select  name, Description, "Created", "File Version", "Company Name"
# $barr | ft -wrap -auto > $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"
$barr | fl  > $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"


$barr | export-csv -notypeinformation $env:userprofile\desktop\"3RD PARTY DRIVERS.CSV"

$arr | sort creationtime |
select  name, Description, "Created", "File Version", "Company Name", State, "Start Mode", `
"Last Accessed", "Last Written", "File Name", "Internal Name", Directory, "Product Version" |
export-csv -notypeinformation $env:userprofile\desktop\"FULL DRIVER INFO.CSV"
On your desktop you will find a 3RD PARTY DRIVERS.TEXT file Upload it here.

Thanks
My System SpecsSystem Spec
12 Sep 2012   #28
bradscoolio

Windows 7 home premium 64bit sp1
 
 

Thank you so much for your help guys! but it was actually a problem with my CPU vcore. I set it to auto then ran prime95 for a while and stability returned
My System SpecsSystem Spec
12 Sep 2012   #29
bradscoolio

Windows 7 home premium 64bit sp1
 
 

I will go and update all my motherboard drivers thanks
My System SpecsSystem Spec
13 Sep 2012   #30
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

You're welcome.

Glad you got it running stable.
If your not having any more issues you can mark the thread 'Solved'.

Let us know if you have any more questions.
My System SpecsSystem Spec
Reply

 Need help fixing a bsod issue




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Getting the BSOD and need help with fixing
I have been getting BSOD very random but new starting to get them more, I dont know what im looking for on how to fix it, bit of a noob lol. i want to get a new PC but money is a bit tight. Dell XPS 400 A7 BISO Pentium D Dual C 2.8 GHz 4gb DDR2 Radeon HD 6700 1GB 1TB + 250GB HD
BSOD Help and Support
Need Help fixing Visual Studio 2010 Express issue
So as of yesterday Visual Studio 2010 Express Edition doesn't work. I downloaded the DirectX June 2010 SDK hoping I could learn a little DirectX and port my game from XNA to DirectX. But after I installed Direct X and Visual Studio C++ 2010 Express and the Visual Studio 2010 Service Pack 1 Update...
Software
Need help fixing BSOD.
Hello everyone. As you can probably tell, I'm new to this site. I've tried to find the solution to my BSOD problems by myself, but I don't even know where to begin. There just seem to be too many variables that play a role in causing my BSOD. Anyway, here's my story: I built my own custom...
BSOD Help and Support
PC just went dead randomly after fixing NIC issue...
Hi, I'm back here on this amazingly helpful windows 7 forum which was able to help me fix a very confusing problem I had with my NIC card which was caused by lightning...Just about a wk later the same PC just simply went dead while I was composing an email. No other part of my set up was affected;...
Hardware & Devices
Fixing Dual Boot Issue after System Restore
Ok, I am new to the forums here.. I had to do a system repair and a restore point due to getting the Vundo Virus. I had the black screen of death with the mouse cursor. Well I have the system up and running again. But here is the annoying thing. When the system boots up it goes to a black...
BSOD Help and Support
Windows 7 Media Center Updates Fixing Reliability Issue
Source - Download Windows 7 Media Center Updates Fixing Reliability Issues - Related to tuners - Softpedia
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App