Need help fixing a bsod issue

Page 3 of 3 FirstFirst 123

  1. Posts : 35
    Windows 7 home premium 64bit sp1
    Thread Starter
       #21

    1. Verifier wasn't enabled
    2. I haven't checked safemode because these bsod's are random
    3. all my clocks are defult
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #22

    Alright
    Do the hard drive tests and let us know the results. We'll then go for driver verifier.
      My Computer


  3. Posts : 35
    Windows 7 home premium 64bit sp1
    Thread Starter
       #23

    The Hard drive check didn't come up with anything important. I'm running the verifier now on all non windows drivers I only run my pc for like 9 hours a day so I'll have to run it for a couple days with verifier on. I'll get back to you with results :)
      My Computer


  4. Posts : 35
    Windows 7 home premium 64bit sp1
    Thread Starter
       #24

    Should I have run the verifier with windows drivers check? the tutorial told me not to
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #25

    bradscoolio said:
    Should I have run the verifier with windows drivers check? the tutorial told me not to
    Do as the tutorial says
      My Computer


  6. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #26

    It's pretty rare that Windows drivers cause any crashes, only run Driver Verifier on the non-Windows drivers, that is where you usually find the issues.
    Even if you find a bad Windows driver you have to run the SFC scannow command to fix them, if that doesn't work, re-install windows.

    Windows debugger doesn't usually tell you exactly what the cause is, it will just give you clues.
    bradscoolio said:
    I need to replace "ntoskrnl.exe", "win32k.sys" & Ntfs.sys from my recent bsod's. How would I go about replacing them?
    When the Windows debuggar or any other debuggar app (Windows debugger is by far the best) tells you the probable cause is the Windows kernel, it is usually not the cause. If a debugger can't identify the cause it will blame the closest associated files.
    So you need to dig further in search of the real cause.

    Did you run the System File Checker?
    Run it three times with re-boots after each run.

    Your dump file in post #17 is an old one from 22 August.
    Did you have a recent crash?
    Post the full BSOD report when you have a new crash, we need all the information in those file to find the cause.

    Run Driver Verifier, this is the best way to find the driver issues.

    Your most recent crash.
    Code:
    STOP 0x00000019: BAD_POOL_HEADER
    Usual causes:  Device driver
    PROCESS_NAME:  Skype.exe - Not necessarily the cause, may be the result of the crash.
    FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53
    FOLLOWUP_NAME:  Pool_corruption
    Have you updated all your drivers from the Asus support site?
    Install all drivers with newer dates.

    Driver info:
    Code:
    GEARAspiWDM.sys Mon May 18 20:17:04 2009
    - This driver is out of date and known to cause problems with Windows 7. Uninstall iTunes for testing, you can re-install and test for stability after your system is stable.

    Your dump from August.
    Code:
    STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
    Usual causes:  System service, Device driver, graphics driver, ?memory
    Cause: This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpGetNameControlBlock+12e
    Which Nvidia graphics card driver are you using?
    Install the current driver from Nvidia and test, if still unstable then download an older driver and test.
    Be sure to run Driver Sweeper after you uninstall any graphics driver, re-boot, then install the new driver.
    Your graphics card is known to be possibly unstable, run a different graphics card if you have access to one, for testing.

    Do you have any USB devices or memory cards connected to your System?
    If you do remove all but keyboard and mouse, check for stability.

    Update your Razer mouse driver, these are known to cause issues.

    System Event Logs:
    Code:
    Event[34859]:
      Log Name: System
      Source: Disk
      Date: 2012-08-05T18:49:50.298
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: bradscoolio-PC
      Description: 
    The device, \Device\Harddisk6\DR7, has a bad block.
    
    Event[34866]:
      Log Name: System
      Source: Disk
      Date: 2012-08-05T18:51:34.730
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: bradscoolio-PC
      Description: 
    The device, \Device\Harddisk6\DR8, has a bad block.
    Did you see this when you ran Seagate Seatools?
    Test you Western Digital HDD with Western Digital Lifeguard – Quick Test and Extended Test

    Run Seatools on your Toshiba HDD if needed.

    Code:
    Event[10581]:
      Log Name: Application
      Source: MsiInstaller
      Date: 2012-08-31T17:00:13.000
      Event ID: 1035
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: Classic
      User: S-1-5-21-221903822-3910319110-2911743886-1000
      User Name: bradscoolio-PC\bradscoolio
      Computer: bradscoolio-PC
      Description: 
    Windows Installer reconfigured the product. Product Name: Skype Click to Call. Product Version: 6.2.10687. Product Language: 1033. Manufacturer: Skype Technologies S.A.. Reconfiguration success or error status: 1625.
    Update Skype to the latest version.
    Last edited by Dave76; 12 Sep 2012 at 05:35.
      My Computer


  7. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #27

    Type 'Powershell' in the start menu search and run Powershell as admin.
    Copy and paste all the code into Poweshell:

    Code:
    # *******************************************************************************
    # Places 3 files on your desktop:
    # 3RD PARTY DRIVERS.TXT, 3RD Party DRIVERS.CSV, DRIVER INFO.CSV.
    # *******************************************************************************
    
    # Create an array of gwmi objects
    $a = gwmi win32_systemdriver | select name, description, state, startmode,pathname
    
    # Create an array of pathnameobjects
    $b = $a | foreach { (gi $_.pathname) } | 
    select creationtime, lastaccesstime,lastwritetime, basename, directory, name
    
    # Create an array of FileVersionInfo objects using the array you just created
    $c = $a | foreach { (gi $_.pathname).versioninfo } | 
    select companyname,filedescription,filename,internalname,productversion,fileversion
    
    
    # Create an empty array to hold objects
    $arr = @()
    $i = 0 # initialize index
    ForEach ($aobj in $a) {
    $obj = new-object system.object # Create a new system object
    #  add members using the names and values from the two arrays of objects
    $obj | add-member -type noteproperty -name Name  -value $aobj.name
    $obj | add-member -type noteproperty -name State -value $aobj.state
    $obj | add-member -type noteproperty -name "Start Mode" -value $aobj.startmode
    
    $obj | add-member -type noteproperty -name "creationtime" -value ($b[$i].creationtime)
    $obj | add-member -type noteproperty -name "Created" -value ($b[$i].creationtime).toshortdatestring()
    $obj | add-member -type noteproperty -name "Last Accessed" -value $b[$i].lastaccesstime
    $obj | add-member -type noteproperty -name "Last Written" -value $b[$i].lastwritetime
    $obj | add-member -type noteproperty -name "Directory" -value $b[$i].directory
    
    $obj | add-member -type noteproperty -name "Company Name" -value $c[$i].companyname
    $obj | add-member -type noteproperty -name "Description" -value $c[$i].filedescription
    $obj | add-member -type noteproperty -name "File Name" -value $c[$i].filename
    $obj | add-member -type noteproperty -name "Internal Name" -value $c[$i].internalname
    $obj | add-member -type noteproperty -name "Product Version" -value $c[$i].productversion
    $obj | add-member -type noteproperty -name "File Version" -value $c[$i].fileversion
    $arr += $obj
    $i ++
    }
    
    $barr = $arr | ? {($_.state -eq "Running") -AND ($_."Company Name" -ne "Microsoft Corporation")} | 
    sort creationtime | select  name, Description, "Created", "File Version", "Company Name"
    # $barr | ft -wrap -auto > $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"
    $barr | fl  > $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"
    
    
    $barr | export-csv -notypeinformation $env:userprofile\desktop\"3RD PARTY DRIVERS.CSV"
    
    $arr | sort creationtime |
    select  name, Description, "Created", "File Version", "Company Name", State, "Start Mode", `
    "Last Accessed", "Last Written", "File Name", "Internal Name", Directory, "Product Version" |
    export-csv -notypeinformation $env:userprofile\desktop\"FULL DRIVER INFO.CSV"
    On your desktop you will find a 3RD PARTY DRIVERS.TEXT file Upload it here.

    Thanks
      My Computer


  8. Posts : 35
    Windows 7 home premium 64bit sp1
    Thread Starter
       #28

    Thank you so much for your help guys! but it was actually a problem with my CPU vcore. I set it to auto then ran prime95 for a while and stability returned :)
      My Computer


  9. Posts : 35
    Windows 7 home premium 64bit sp1
    Thread Starter
       #29

    I will go and update all my motherboard drivers thanks
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #30

    You're welcome.

    Glad you got it running stable.
    If your not having any more issues you can mark the thread 'Solved'.

    Let us know if you have any more questions.
      My Computer


 
Page 3 of 3 FirstFirst 123

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:00.
Find Us