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Windows 7: BSOD crash include dump file

09 Sep 2012   #1
problematichen

Windows 7 Home Basic 32bit
 
 
BSOD crash include dump file

ok here some bsod error, i try verifier.exe and I have got blue screen with error. Here is the dump file


My System SpecsSystem Spec
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09 Sep 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome to the Fourm
Congratulations, you saved a lot of time by using the verifier. Although one dump is not usually enough to determine the cause of your problem, the fact that it was due to verifier increases our chances of success. Here is the cause of your problem. Update driver or uninstall the software.

Ikeyenum.sys file descriptionProductname:iKey Enumerator Description:iKey Enumerator Company:Rainbow Technologies Inc
My System SpecsSystem Spec
09 Sep 2012   #3
problematichen

Windows 7 Home Basic 32bit
 
 

Can be only that problem ?
My System SpecsSystem Spec
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09 Sep 2012   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

As I said it is hard to determine with one dump. Make the changes as given and then if it happens again, just send us the reports.
My System SpecsSystem Spec
09 Sep 2012   #5
problematichen

Windows 7 Home Basic 32bit
 
 

another test and I have got this

==================================================
Dump File : 090912-19343-01.dmp
Crash Time : 09.09.2012 17:51:56
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000016
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82a7af91
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4165b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4165b
Stack Address 1 : ntkrnlpa.exe+37f91
Stack Address 2 : ntkrnlpa.exe+7755d
Stack Address 3 : ntkrnlpa.exe+81229
Computer Name :
Full Path : C:\Windows\Minidump\090912-19343-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 137.672
==================================================
My System SpecsSystem Spec
09 Sep 2012   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Make the changes that I suggested. If you get more reports give us the actual reports not a description of them.
My System SpecsSystem Spec
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 BSOD crash include dump file




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