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Windows 7: BSOD during sleep mode ntoskrnl.exe (nt+0x8207A)


09 Sep 2012   #1

windows 7 home premium x64
 
 
BSOD during sleep mode ntoskrnl.exe (nt+0x8207A)

Hi all,

Recently I seem to be getting recurring BSOD with sleep mode (or that's my guess). I've attached the log files. Any help is appreciated


computer name: SEAN-VAIO
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8501669888 total
VM: 2147352576, free: 1916964864

My System SpecsSystem Spec
.

09 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.
Code:
...................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa8007338040, fffff80000b9c3d0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------
As all the dumps indicating the same thing, We may go for some memory test.
RAM - Test with Memtest86+

At the same time, let us enable driver verifier.
Driver Verifier - Enable and Disable

► Update the following drivers.
► Please get rid of these programs. Those are not any good, but problems actually.

Let us know how these went.
My System SpecsSystem Spec
22 Oct 2012   #3

windows 7 home premium x64
 
 

So I tried all to the best of my ability. Still having the same problem. No issues on Memchk. Attached are the updated logs
My System SpecsSystem Spec
.


24 Oct 2012   #4

windows 7 home premium x64
 
 

Anyone?
My System SpecsSystem Spec
24 Oct 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

This is your network adapter driver.
Code:
Name    [00000018] Realtek PCIe GBE Family Controller
Adapter Type    Ethernet 802.3
Driver    c:\windows\system32\drivers\rt64win7.sys (7.40.126.2011, 415.10 KB (425,064 bytes), 29/12/2011 2:49 AM)
upgrade the network driver:

Download the network card driver from manufactuer's website, Realtek
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

Update MSE regularly, too.
My System SpecsSystem Spec
25 Oct 2012   #6

windows 7 home premium x64
 
 

Network driver updated. Continued crashing.
My System SpecsSystem Spec
29 Oct 2012   #7

windows 7 home premium x64
 
 

Anyone have any other suggestions?
My System SpecsSystem Spec
29 Oct 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
Reply

 BSOD during sleep mode ntoskrnl.exe (nt+0x8207A)




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