Windows 7: BSOD Help New Build Error Code 1000007e

robg1115 · 09 Sep 2012

I Just Build this computer two days ago. I have Got About 10 Bsod And im geting tired Of it .Can someone tell me why this is going on Thanks . here is the error code .I have ran mem test and everything is good there
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88003754A9E
BCP3: FFFFF880052A62E8
BCP4: FFFFF880052A5B50
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Arc · 09 Sep 2012

Welcome aboard.

The dump you uploaded shows a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E). This indicates that a system thread generated an exception which the error handler did not catch.

Code:

.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88003754a9e, fffff880052a62e8, fffff880052a5b50}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiCaptureProcessName+2e )

Followup: MachineOwner
---------

I would suggent you to uninstall and reinstall your nvidia display driver.

Download and install |MG| Driver Fusion (Driver Sweeper) 1.1.1 Download.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, follow option two to search for the appropriate driver for your system automatically, and install it.

uninstall those programs:

Asus PC Probe II
Riva Tuner.
Xtreme Tuner Plus.
Magic Disc

Inform us, with subsequent dumps if any.

robg1115 · 09 Sep 2012

Ok thank you so much .i just put a new build togethrer and the bsod happenens ok im going to do all that .i will let u know if it fixes it thanks agine

robg1115 · 10 Sep 2012

thanks everything seems to be good .its been a few start up's and a few hours of crysis 2 since the last bsod .i uninstalled all the programes but not the video drivers and i got a bsod.i then did the video driver which i was going to do anyway .then i did it and reinstall it now like i said no bsod.thanks you guys are a god send .I WILL LET YOU KNOW IF IT HAPPENS AGINE

Arc · 10 Sep 2012

Nice news, Rob.

And, anytime, if there is an issue, ask us.

robg1115 · 10 Sep 2012

Ok Now im geting a different bsod. PLZ HELP

0x000000d1
0xfffff881b16cdc68,
0x0000000000000002,
0x0000000000000000,
0xfffff8800150dc1e).

robg1115 · 10 Sep 2012

One more thing.The bsod seems to only happen when i do a cold start .once it restarts everything seems to be ok .its like the computer has to warm up

robg1115 · 10 Sep 2012

Now im also geting a bad pool header

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000021
BCP2: FFFFF8A00125C000
BCP3: 00000000000010A0
BCP4: 6574707972632166
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Arc · 10 Sep 2012

► The first one you uploaded is associated with network driver.

Code:

....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff881b16cdc68, 2, 0, fffff8800150dc1e}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : NETIO.SYS ( NETIO!GetValueInfo+4e )

Followup: MachineOwner
---------

It is available via windows updates. So let us check our user mode network driver.
It is Realtek PCIe GBE Family Controller (Rtlh64.sys)

Code:

1: kd> lmvm rtlh64
start             end                 module name
fffff880`04148000 fffff880`041c0000   Rtlh64     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rtlh64.sys
    Image name: Rtlh64.sys
    Timestamp:        Tue Jun 21 09:18:00 2011 (4E001470)
    CheckSum:         0007D600
    ImageSize:        00078000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

So, it needs an update. The download location is , most probably, Realtek. Download the driver.
Next, upgrade the network driver.

1] download the network card driver from manufactuer's website.
2] Then reinstall the driver:
3] Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
4] Double click to expand "Network adaptors".
5] Right click your network card and click Uninstall.
6] Check "Delete driver software for this device" check box, click OK.
7] Restart the computer

If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

► For the other one, Bugcheck 19, it should be caused by a device driver, but no driver is traced.
In this situation, better we go for the Driver Verifier.
Driver Verifier - Enable and Disable

Let us know how it all went.

Windows 7: BSOD Help New Build Error Code 1000007e

BSOD Help New Build Error Code 1000007e problems?