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| 10 Sep 2012 | #1 |
| | BSOD when installing (or uninstalling) AVG My computer had been shut down for a few days. When I came back and booted back up, I noticed that AVG was no longer running. I couldn't seem to get it to start, so I tried uninstalling it since I had the 2012 version anyway, so I could update to 2013 and hopefully fix the problem. Every time I try to uninstall, I get a BSOD. Every time I try to install the new version, I also get a BSOD. I haven't installed anything new or added new hardware, so the only thing I can think of is the latest AVG update did something. The last new program I installed was Guild Wars 2, but that was weeks ago (with no issues). At first I thought maybe this was a virus, but it looks like this is a common issue? Files attached. Thanks for any help/assistance! |
My System Specs | |
| 10 Sep 2012 | #2 |
| Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Missouri | Hello, So to be exact you cannot uninstall AVG? Or if I am reading it wrong install Microsoft Security Essentials - Free Antivirus for Windows. Code: Probably caused by : avgldx64.sys Code: DRIVER_VERIFIER_DETECTED_VIOLATION (c4) For now do this and post back results please. -Justin |
| My System Specs |
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