Windows 7: Daily BSOD - Random Times

pspng · 10 Sep 2012

Started getting BSODs near daily seemingly at random times. I recently added a new SSD (Crucial M4 - 128GB) to my laptop and ever since then the BSODs have started (I used to have a random BSOD every couple of months before, with a mechanical drive) . Of course I re-installed Windows 7 with the new drive. SSD has been in for about 2 months now. BSODs seem to have increased in frequency from when the SSD was first put in.

BSOD Dialogue box copy below.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002A15477
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Arc · 10 Sep 2012

Hello and welcome aboard.

► You haven't uploaded the MSINFO32 file. Please do it, so that we can have more info about your computer.

Click Start Button
Type "MSINFO32" (without quotes) in the search box, click the resulting link. The system information window will open.
File> Save. Save to desktop, give the name "MSINFO32"
Wait for the processing time.
When done, zip it and upload it.

► There is a very old network driver.

Code:

lmvm netw5v64
start             end                 module name
fffff880`03e9b000 fffff880`043d6000   netw5v64 T (no symbols)           
    Loaded symbol image file: netw5v64.sys
    Image path: \SystemRoot\system32\DRIVERS\netw5v64.sys
    Image name: netw5v64.sys
    Timestamp:        Thu Mar 26 21:51:24 2009 (49CBAB84)
    CheckSum:         00533DE3
    ImageSize:        0053B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

It is Intel Wireless WiFi Link Driver. Upload it from http://downloadcenter.intel.com/Default.aspx .
Next, upgrade the network driver.

1] download the network card driver from manufactuer's website.
2] Then reinstall the driver:
3] Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
4] Double click to expand "Network adaptors".
5] Right click your network card and click Uninstall.
6] Check "Delete driver software for this device" check box, click OK.
7] Restart the computer

Let us know how things worked.

Edit: Inputs From HonorGamer :

Conexant SoftK56 Modem Driver: Update from http://www.conexant.com/support/
Sony Firmware Extension Parser driver : Update from http://esupport.sony.com/perl/select-system.pl

Let us know how it all went.

pspng · 10 Sep 2012

Attached file to main post. I'll do the updates and report back if I get another BSOD. Thank you

pspng · 24 Sep 2012

BSODs had subsided for a while. Though it was fixed but nope. New BCCode though..

Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FC50072410
BCP2: FFFFFFFFC00000C0
BCP3: 00000001388C3880
BCP4: FFFFF8A00E482B00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Arc · 24 Sep 2012

Apparently, your recent crash dump is not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

► You need to update your BIOS.

Code:

BIOS Version/Date    American Megatrends Inc. R3110Y0, 8/27/2009

► Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus. Well, you may keep Rocketdock, too.
Apply > OK
Accept the restart.

► Unattach the PlayStation3, and see if the situation changes. And, how old your modem is? do you think that it is not working properly?

pspng · 24 Sep 2012

Quote: Originally Posted by Arc

Apparently, your recent crash dump is not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

► You need to update your BIOS.

Code:

BIOS Version/Date    American Megatrends Inc. R3110Y0, 8/27/2009

► Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus. Well, you may keep Rocketdock, too.
Apply > OK
Accept the restart.

► Unattach the PlayStation3, and see if the situation changes. And, how old your modem is? do you think that it is not working properly?

Bios is updated. That's the newest one available. I don't use the modem. What do you mean by unattach the PS3? Will run the program.

JMV2009 · 24 Sep 2012

MemTest: RAM reliability tester for Windows
saved my day from memory errors, where memtest86 failed.

BSOD's and memory errors should not occur at all, at any detectable rate.

Arc · 24 Sep 2012

Quote: Originally Posted by pspng

Bios is updated. That's the newest one available. I don't use the modem. What do you mean by unattach the PS3? Will run the program.

Well, let me see again.

Quote:

Event[1533]:
Log Name: Application
Source: SideBySide
Date: 2012-08-26T00:21:19.000
Event ID: 33
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: 1-PC
Description:
Activation context generation failed for "C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL". Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",vers ion="9.0.21022.08" could not be found. Please use sxstrace.exe for detailed diagnosis.

Something's wrong here!

Quote:

Event[2588]:
Log Name: Application
Source: Application Error
Date: 2012-09-10T16:43:49.000
Event ID: 1000
Task: Application Crashing Events
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: 1-PC
Description:
Faulting application name: ListMdm.exe, version: 0.0.1.6, time stamp: 0x3c33d856
Faulting module name: ListMdm.exe, version: 0.0.1.6, time stamp: 0x3c33d856
Exception code: 0xc0000096
Fault offset: 0x00001333
Faulting process id: 0x12e0
Faulting application start time: 0x01cd8f94fac4b4cf
Faulting application path: C:\Users\1\Downloads\listmodem_app\ListMdm_v1.6\ListMdm.exe
Faulting module path: C:\Users\1\Downloads\listmodem_app\ListMdm_v1.6\ListMdm.exe
Report Id: 38a81796-fb88-11e1-bab2-00243375d815

If you dont use the modem, there should not be the PCI Modem Analysis Tool.

Quote:

Event[2715]:
Log Name: Application
Source: VzCdbSvc
Date: 2012-09-10T17:40:15.000
Event ID: 7
Task: N/A
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: 1-PC
Description:
Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)

What is the plug-in module?

Quote:

Event[2974]:
Log Name: Application
Source: Application Error
Date: 2012-09-13T23:03:31.000
Event ID: 1000
Task: Application Crashing Events
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: 1-PC
Description:
Faulting application name: VRP.exe, version: 1.0.0.15090, time stamp: 0x4b96659f
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00014ba1
Faulting process id: 0xefc
Faulting application start time: 0x01cd9224a2924d4c
Faulting application path: C:\Program Files (x86)\Sony\Remote Play with PlayStation 3\VRP.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR 80.dll
Report Id: c3178857-fe18-11e1-8633-00243375d815

Here comes the playstation3. Is it that plug in module? Log records indicates like this.

Windows 7: Daily BSOD - Random Times

Daily BSOD - Random Times problems?