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Windows 7: BSoD at random times and pink graphics at times,

10 Sep 2012   #1
behoof

Windows 7 Home Premium 64 bit
 
 
BSoD at random times and pink graphics at times,

Hello,
New member here and thanks in advance for looking.

I have a home built w7 Home Premium box we use almost exclusively for Windows Media Center. I started getting bsod's about a month ago and before that got distorted *pinkish* video on restart or bootup at times.

Tried using msconfig and changed settings and thought I had it but it resumed the pink screens (sometimes garbled colors i.e. squares and other shapes) so I bought a new video PCIe card, an XFX R6700. Thought this had it but it resumed the bsod's and sometimes graphic issues.

Saved our pics and such and did a clean install.
Worked fine for a couple days then back to the bsod's and pink graphics.

Having a hard time getting the crash files together for upload, new guy here so hopefully I'll get it figured out and add it. The directory created by SF_Diag is 34.1mb large and when I go to U/L size limits say nope. Pointers here maybe.

Thanks,
behoof

They say, "If mama ain't happy, ain't nobody happy!" and this W7 box is for her TV <sigh> Help!


My System SpecsSystem Spec
.

10 Sep 2012   #2
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi please follow this : BSOD posting instrucs: http://www.sevenforums.com/crashes-d...tructions.html
So someone can assist you, possibly me even.
My System SpecsSystem Spec
11 Sep 2012   #3
behoof

Windows 7 Home Premium 64 bit
 
 

Skylais,

Thanks for the reply. I've attached what I think is required. If not could you please let me know so I can try to put the proper info together.

Thanks, behoof
My System SpecsSystem Spec
.


11 Sep 2012   #4
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by behoof View Post
Skylais,

Thanks for the reply. I've attached what I think is required. If not could you please let me know so I can try to put the proper info together.

Thanks, behoof
Hi there are no .dmp files in the upload, go to C:\Windows\Minidump and look for any files there, upload them in a zip or rar file. If none are there please follow this Dump Files - Configure Windows to Create on BSOD.
Then use this Driver verifier: Driver Verifier - Enable and Disable
Then run the sevenforums tool which can be found here : SF Diagnostic Tool - Using for Troubleshooting upload the results.
My System SpecsSystem Spec
11 Sep 2012   #5
behoof

Windows 7 Home Premium 64 bit
 
 

Skylais,

Thought I had it. I ran the SF Diagnostic Tool again and this is the directory I got. I looked at the files and see a bunch of .dmp files and a few others.

Thanks,
behoof
My System SpecsSystem Spec
11 Sep 2012   #6
behoof

Windows 7 Home Premium 64 bit
 
 

Added info:

Just found an exclaimation in device manager at: Security Processor loader Driver

Not sure what that is or what to do about it?

Anyone?

behoof
My System SpecsSystem Spec
11 Sep 2012   #7
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by behoof View Post
Added info:

Just found an exclaimation in device manager at: Security Processor loader Driver

Not sure what that is or what to do about it?

Anyone?

behoof
Thanks this helps, try re installing your graphics driver. This may and probably will fix the problem.
My System SpecsSystem Spec
11 Sep 2012   #8
behoof

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Skylais View Post
Quote   Quote: Originally Posted by behoof View Post
Added info:

Just found an exclaimation in device manager at: Security Processor loader Driver

Not sure what that is or what to do about it?

Anyone?

behoof
Thanks this helps, try re installing your graphics driver. This may and probably will fix the problem.

Thanks for the quick reply.

I've already d/l'd the most current video drivers from XFX. The driver version is the same as the one already installed but I'll remove the currently installed driver and install the freshly downloaded drivers.

Here's hoping,
behoof
My System SpecsSystem Spec
11 Sep 2012   #9
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Also quick question, Did the problem occur before you installed the latest driver?
My System SpecsSystem Spec
11 Sep 2012   #10
behoof

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Skylais View Post
Also quick question, Did the problem occur before you installed the latest driver?
No, actually it occurred while running the original install of W7 Home Premium. This condition is what finally caused me to do a clean install of W7. Then shortly after the new install it all began again. Memory dumps, page_faults in non-page etc.

Interesting is the fact that anytime I go into Safe Mode the screen will do the pink thing (lower right corner is pink and after boot up there's a green and pink hue).

When doing the fresh install I went out to all the various sites for the hardware I'm running and downloaded the most current drivers and I used the original Gigabyte chipset drivers also.

As of this evening, as I mentioned above, I D/L'd the current vid drivers for the XFX R6700 video card but haven't installed them yet.

As a matter of fact, I'm typing this on the W7 box in question.

As a side note, this afternoon after re-uploading my info, I got a flurry of BSoD's. Probably 6 or 7 of them but I wanted to wait until I heard from you to post all this.

Thanks, hope this info is useful. I'm pulling out hair <smile>
behoof
My System SpecsSystem Spec
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 BSoD at random times and pink graphics at times,




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