Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer keeps freezing or bluescreening (Win7 Home x64). Help???

12 Sep 2012   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Not at all. Stay, I am calling some of our hardware experts.
Edit: it seems that they are offline now, but I have called, they will come shortly.


My System SpecsSystem Spec
.
12 Sep 2012   #12
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

athrx.sys Atheros network adapter driver Mon Oct 05 17:33:57 2009 (4ACA1FF5)

Driver Update: ATHEROS drivers for Microsoft Windows (Atheros?????)
My System SpecsSystem Spec
12 Sep 2012   #13
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi Epyx, Welcome to Seven Forums. Please do all of the following first.
To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to your specs page in your profile directly from the System Info app.

Secondly have a look at this post to see if any of those suggestion will help you.
http://www.sevenforums.com/crashes-d...ml#post1959025
My System SpecsSystem Spec
.

12 Sep 2012   #14
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Blue Screen of Death (BSOD) Posting Instructions

Please post a fresh .ZIP file created by following those instructions.

We need more than just the dmp files.


To another point:
You need to help us some more:

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info(a SF tutoria link with program to help you gather info.)

In the System Manufacturer Block, enter:
Ř Manufacturer and Model OR Custom build.
Ř ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
My System SpecsSystem Spec
12 Sep 2012   #15
Epyx

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright, after a while, I've updated my specs using Speccy and I've updated some stuff that I didn't even know needed updating. Here's the zip from the SF Diagnostic. Surprisingly today, my comp has yet to freeze...more on that later
My System SpecsSystem Spec
12 Sep 2012   #16
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Did you try anything here? http://www.sevenforums.com/crashes-d...ml#post1959025

Good job on your specs, however some more RAM and motherboard info may be helpful.
My System SpecsSystem Spec
12 Sep 2012   #17
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Britton30,
He has a laptop, so that there is no real mobo info. In Windbg, see:
!sysinfo machineid

Speccy should enable him to give us more info regarding the memory. If not,then I've a script that should glean a little more than simply 4 GB.
My System SpecsSystem Spec
12 Sep 2012   #18
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

epyx,

Go to this site:
http://esupport.sony.com/US/p/model-home.pl?mdl=VPCEB190X&template_id=1®ion_id=1&tab=download#/downloadTab

There have been some critical updates released within the last year for you laptop.

In particular, look at:System Software, Video, WINDVD, Wireless

===========================================
===========================================

Upload, as files, the 3 files which the script puts on your desktop.

Instructions for running a script are:
# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************
Script:
# *******************************************************************************
# Places 3 files on your desktop:
# 3RD PARTY DRIVERS.TXT, 3RD Party DRIVERS.CSV, DRIVER INFO.CSV.
# *******************************************************************************

# Create an array of gwmi objects
$a gwmi win32_systemdriver select namedescriptionstatestartmode,pathname

# Create an array of pathnameobjects
$b $a | foreach { (gi $_.pathname) } | 
select creationtimelastaccesstime,lastwritetimebasenamedirectoryname

# Create an array of FileVersionInfo objects using the array you just created
$c $a | foreach { (gi $_.pathname).versioninfo } | 
select companyname,filedescription,filename,internalname,productversion,fileversion


# Create an empty array to hold objects
$arr = @()
$i # initialize index
ForEach ($aobj in $a) {
$obj = new-object system.object # Create a new system object
#  add members using the names and values from the two arrays of objects
$obj add-member -type noteproperty -name Name  -value $aobj.name
$obj 
add-member -type noteproperty -name State -value $aobj.state
$obj 
add-member -type noteproperty -name "Start Mode" -value $aobj.startmode

$obj 
add-member -type noteproperty -name "creationtime" -value ($b[$i].creationtime)
$obj add-member -type noteproperty -name "Created" -value ($b[$i].creationtime).toshortdatestring()
$obj add-member -type noteproperty -name "Last Accessed" -value $b[$i].lastaccesstime
$obj 
add-member -type noteproperty -name "Last Written" -value $b[$i].lastwritetime
$obj 
add-member -type noteproperty -name "Directory" -value $b[$i].directory

$obj 
add-member -type noteproperty -name "Company Name" -value $c[$i].companyname
$obj 
add-member -type noteproperty -name "Description" -value $c[$i].filedescription
$obj 
add-member -type noteproperty -name "File Name" -value $c[$i].filename
$obj 
add-member -type noteproperty -name "Internal Name" -value $c[$i].internalname
$obj 
add-member -type noteproperty -name "Product Version" -value $c[$i].productversion
$obj 
add-member -type noteproperty -name "File Version" -value $c[$i].fileversion
$arr 
+= $obj
$i 
++
}

$barr $arr | ? {($_.state -eq "Running") -AND ($_."Company Name" -ne "Microsoft Corporation")} | 
sort creationtime select  nameDescription"Created""File Version""Company Name"
# $barr | ft -wrap -auto > $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"
$barr fl  $env:userprofile\desktop\"3RD PARTY DRIVERS.TXT"


$barr export-csv -notypeinformation $env:userprofile\desktop\"3RD PARTY DRIVERS.CSV"

$arr sort creationtime |
select  nameDescription"Created""File Version""Company Name"State"Start Mode", `
"Last Accessed", "Last Written", "File Name", "Internal Name", Directory, "Product Version" |
export-csv -notypeinformation 
$env:userprofile\desktop\"FULL DRIVER INFO.CSV" 

EXIT
EXIT 
My System SpecsSystem Spec
19 Sep 2012   #19
Epyx

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry for not replying for a couple of days but had to confirm that my computer was actually doing well. First off, I wanna thank all of y'all for your support. I'm really overjoyed that my laptop isn't freezing anymore and that can actually do something without fear of it crashing. Again, thank y'all for your help.

PS: Is it advisable to apply thermal heat paste to your heat sink fan for a premade laptop?
My System SpecsSystem Spec
19 Sep 2012   #20
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

good to hear and thanks for the feedback. I would not do anything with the thermal paste since you'd have to do major surgery to get to it.
My System SpecsSystem Spec
Reply

 Computer keeps freezing or bluescreening (Win7 Home x64). Help???




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Deny Access to this Computer from the Network Win7 Home Premium
I have been trying to set up a homegroup to share between a desktop and two laptops. After many attempts I got the two laptops to work by removing guest from "deny access to this computer from the network" in the local security settings. Both of the laptops were running windows 7 professional....
Network & Sharing
Brand New computer with Win 7 Home Premium but need Win7 Pro
I just bought a new Dell Inspiron that came with Windows 7 Home Premium installed. Do I need to wipe the drive in order to upgrade it to Windows 7 Pro? I have a full Win 7 Pro install disk. I was told that I could just drop in the disk. My other work computer died on me today (fan died and...
Installation & Setup
Newly built computer random freezing and freezing on starting windows
I recently built my first PC three days ago... Specs: i7 bloomfield 960 processor 4x4 vengeance ram crosair hx850 PSU evga x58 ftw3 mobo hd 6870 radeon graphics xfx When I first installed windows it started to work just fine but I soon noticed that it would randomly freeze every 15-30...
General Discussion
win7 home prem desktop/win7 pro home network issues
--edit, see my second post... This is supposed to be easy? OK, first I have a desktop, win 7 pro 64. I never thought I'd own a laptop, need networks so I might have disabled something at some point. (I've disabled everything I don't need for performance reasons - game/graphics rig) It...
Network & Sharing
Bluescreening again!
Hi, You guys helped me out before and cured my bluescreens for about 3 months. But now there back with a vengeance. I honestly think it's down to hardware, as no .sys files are appearing. I dont get a error message, and my screen goes crazy whenever I get one. My laptop then doesn't POST,...
BSOD Help and Support
BlueScreening
First off, 2 things. Thanks in advance for any assistance. And apologies if I miss providing some information. My computer has been running great for about a year now. It was initially running 7RC, but has been running 7 Home Premium since it arrived in the mail when they released it. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:01.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App