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Windows 7: BSOD out of nowhere


11 Sep 2012   #1

MS Windows 7 Ultimate 64-bit SP1
 
 
BSOD out of nowhere

I was playing D3 on window mode and watching a stream on Chrome then for the first time in a long time my PC crashed.

The log files are attached below.

Thanks in advance guys!


My System SpecsSystem Spec
.

11 Sep 2012   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

shin,
Blue Screen of Death (BSOD) Posting Instructions

====================================

Attach the resulting zip file to your next post.

Here is how to attach a file using SevenForums site and software. This is a safe and secure method.

Screenshots and Files - Upload and Post in Seven Forums

============================================
============================================

Please carry out this procedure:

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ř Manufacturer and Model OR Custom build.
Ř ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
My System SpecsSystem Spec
12 Sep 2012   #3

MS Windows 7 Ultimate 64-bit SP1
 
 

Thanks Karl, updated my system specs in my profile and attached the zip file correctly. Thanks for the heads up.
My System SpecsSystem Spec
.


12 Sep 2012   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

where is the zip file?
Always post/attach into your current post.

Please do not "back post".

Thanks,
karl
My System SpecsSystem Spec
12 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

The .ZIP file is in the first post, and I'm having a look at the dump files now (:

New to BSOD

Code:
 WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004f38028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel_DCU_Parity_Error

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe
My System SpecsSystem Spec
12 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Have you over-clocked any hardware, and made sure the hardware devices are receiving adequate cooling?

The fans, heat sinks and vents clean and unobstructed?

Download Speccy or CPUID Hardware Monitor to monitor the hardware temperatures.

Perform a stress test the CPU with: CPU - Stress Test Using IntelBurnTest

Perform error-checking with the RAM with: RAM - Test with Memtest86+

Perform a stress test for the Graphics with: Video Card - Stress Test with Furmark

Perform a error-check for the Hard-Drive with: Disk Check

Perform a Backup and System Restore beforehand!
My System SpecsSystem Spec
12 Sep 2012   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

BlueRobot,

When he includes the zip file in a new post, then I will look at same.

I never "back look".

Now, you can determine overclocking by looking at the dump file with WinDbg. Enter following WinDbg command:
!sysinfo smbios

Under this topic you find speed info:
Script:
[Processor Information (Type 4) - Length 40 Handle 0004h]
  
Socket Designation            LGA775
  Processor Type                Central Processor
  Processor Family              bfh 
Specification Reserved
  Processor Manufacturer        Intel            
  Processor ID                  7a060100fffbebbf
  Processor Version             Intel
(RCore(TM)2 Duo CPU E8400 3.00GHz          
  Processor Voltage             8ch 
1.2V
  External Clock                352MHz
  Max Speed                     3800MHz
  Current Speed                 3169MHz 
Hope this helps.

karl
My System SpecsSystem Spec
12 Sep 2012   #8

MS Windows 7 Ultimate SP1 64-bit
 
 

Bluerobot,

I failed to say: that is NOT from one his .dmp files.

sorry for any misunderstanding.
karl
My System SpecsSystem Spec
12 Sep 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
Bluerobot,

I failed to say: that is NOT from one his .dmp files.

sorry for any misunderstanding.
karl
Okay thanks for the tip, and yeah I just realised looking back at the system specifications :P
My System SpecsSystem Spec
12 Sep 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
[Processor Information (Type 4) - Length 40 - Handle 0004h]
  Socket Designation            CPU 1
  Processor Type                Central Processor
  Processor Family              c2h - Specification Reserved
  Processor Manufacturer        Intel            
  Processor ID                  fb060000fffbebbf
  Processor Version             Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz     
  Processor Voltage             8dh - 1.3V
  External Clock                267MHz
  Max Speed                     2400MHz
  Current Speed                 2400MHz
My System SpecsSystem Spec
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 BSOD out of nowhere




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