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Windows 7: BSOD error (ntoskrnl.exe) at Reboot.


11 Sep 2012   #1

Windows 7 Professional x64
 
 
BSOD error (ntoskrnl.exe) at Reboot.

Ok, I posted a while back ago on a similar problem, or possibly the same problem. I hate to repost, or start a new thread, but it seems that this is the way it needs to be done. I thought I fixed it before. Well I didn't...it's back again... I have run and uploaded the SF_Diag Tool for someone to look at. This only seems to happen after a windows update then a Restart....for the most part...

I also ran Who Crashed and this is what it came up with:

On Tue 9/11/2012 7:37:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091112-10483-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B09CC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800CBAC8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System

company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


Thanks in advance!





My System SpecsSystem Spec
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11 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

I'm new to BSOD analysis, but have you over clocked any hardware devices at all?
My System SpecsSystem Spec
11 Sep 2012   #3

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
I'm new to BSOD analysis, but have you over clocked any hardware devices at all?
Absolutely not..nothing is overclocked...
My Temps are:
CPU-100 F
GPU-131 F
Not sure of my SSD Temp...
I have 8 fans on my case (Thermaltake Spedo)
My System SpecsSystem Spec
.


12 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Install CPUID - System & hardware benchmark, monitoring, reporting, so we can monitor the temperatures of your hardware devices.

Have you cleaned the inside of the computer? Checked all fans are clean and working correctly?
My System SpecsSystem Spec
12 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

For more information go through Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
12 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
For more information go through Stop 0x124 - what it means and what to try
What I've been using
My System SpecsSystem Spec
12 Sep 2012   #7

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Install CPUID - System & hardware benchmark, monitoring, reporting, so we can monitor the temperatures of your hardware devices.

Have you cleaned the inside of the computer? Checked all fans are clean and working correctly?
Yes...I blow it out from time to time with a compressor that has a filter on it for oil and moisture..and I will install this program...There are times, that I leave my computer on for long periods of time. This time that I got the BSOD it was only on for a few minutes...then I went to restart to allow for the Microsoft updates... So, I take it, that you didn't see anything in my .Zip file?

I do feel that this is from my Video card, as I had a different one a while back and never got this error, then I got this card and ever since then, I occasionally get this BSOD... I have contacted them and to my surprise, they say otherwise....lol

I currently have an Nvidia Gforce 470 GTX....I had a BFG 295 till it went kablooie on me....

I have installed CPUID Hardware Monitor...What exactly are you looking for? How will I get the temps you want if I get the BSOD, as it will be instantaneous and won't have time to look at this monitor. (is there a save or memory or dump that it creates?)
My System SpecsSystem Spec
13 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

There is a option under File > Save Monitoring Data

I will upload a screenshot as soon as I'm on my laptop.

Have you tried a stress test for faults within your graphics card? Try - NVIDIA/AMD Video Card - Test with OCCT

Remember to Backup and System Restore before the test.
My System SpecsSystem Spec
13 Sep 2012   #9

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
There is a option under File > Save Monitoring Data

I will upload a screenshot as soon as I'm on my laptop.

Have you tried a stress test for faults within your graphics card? Try - NVIDIA/AMD Video Card - Test with OCCT

Remember to Backup and System Restore before the test.
Ok, I will try this soon...not much time today to do this...

Ohh...and I went to File>>>>SAVE MONITORING DATA....but that just saves the current status...I was wondering if there is a way for it to save, when it crashes? as most of my BSOD's are when I am restarting, so everything is shutting down anyway...like Who Crashed creates a mini-dump....and I can retrieve it when I get back to my Desktop..
My System SpecsSystem Spec
13 Sep 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Use the snipping tool?

CoreTemp has a screenshot utility, but is designed for CPU monitoring only.
My System SpecsSystem Spec
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 BSOD error (ntoskrnl.exe) at Reboot.




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