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Windows 7: BSOD When Downloading a Torrent. Please Help

12 Sep 2012   #1
wawa1

Windows 7 Professional x64
 
 
BSOD When Downloading a Torrent. Please Help

I have a new PC (Toshiba Portage R700) and am using Win 7 Pro x64.
When downloading a torrent using Utorrent I get BSOD (usually 1-5 min. after starting downloading). I've attached the zipped file required.

Below is the problem report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1026

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001714B2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081412-24585-01.dmp
C:\Users\Ivan\AppData\Local\Temp\WER-71698-0.sysdata.xml

Please, help.


My System SpecsSystem Spec
.
12 Sep 2012   #2
richnrockville

Windows 7 Pro x64 SP1
 
 

Wawa1, welcome to the windows 7 forum.

FWIW: Torrents are famous for transfering trojans and viri around the net. be careful.

rich
My System SpecsSystem Spec
12 Sep 2012   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%. They use a driver called sptd.sys, that is notorious for causing BSODs.

Your McAffee remove and replace with Microsoft Security essentials
How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe) Microsoft Security Essentials - Free Antivirus for Windows


All dumps blamed on NETIO.SYS which is often caused by a malware/firewall. I strongly suspect your Mcaffee. I would remove and replace with Microsoft Security essentials. Run a full scan with it once installed.

Post back results
My System SpecsSystem Spec
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13 Sep 2012   #4
wawa1

Windows 7 Professional x64
 
 

The reason for the BSOD was McAffee. I removed it and now everything's fine.
Thanks for the help.
My System SpecsSystem Spec
13 Sep 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for letting us know.
My System SpecsSystem Spec
Reply

 BSOD When Downloading a Torrent. Please Help




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