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Windows 7: BSOD involving USB drivers

24 Sep 2012   #21
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Lets enable driver verifier to rule out buggy drivers.

Driver Verifier
Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in verifier and press Enter
- Select Create custom settings (for code developers) and click Next
- Select Select individual settings from a full list and click Next
- Select everything EXCEPT FOR Low Resource Simulation and click Next
- Select Select driver names from a list and click Next
Then select all drivers NOT provided by Microsoft and click Next
- Select Finish on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work.

Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.



My System SpecsSystem Spec
.
24 Sep 2012   #22
BlazeDCA

Windows 7 Ultimate x64
 
 

I ran Driver Verifier before and while i did have a BSOD while it was running the BSOD it followed all the symptoms of a regular BSOD that I've been suffering. I'm going to run it again though to be safe.
My System SpecsSystem Spec
24 Sep 2012   #23
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks, upload the dumps that you get with verifier enabled.
My System SpecsSystem Spec
.

25 Sep 2012   #24
BlazeDCA

Windows 7 Ultimate x64
 
 

Didn't even get to the login screen
My System SpecsSystem Spec
25 Sep 2012   #25
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

dtsoftbus01.sys

Uninstall Daemon tools. The driver dtsoftbus01.sys is a known cause to BSoDs.
Let verifier run for 36 hours and upload the other dumps you get from it.

Code:
1: kd> lmvm dtsoftbus01
start             end                 module name
fffff880`0198a000 fffff880`019d0000   dtsoftbus01 T (no symbols)           
    Loaded symbol image file: dtsoftbus01.sys
    Image path: \SystemRoot\system32\DRIVERS\dtsoftbus01.sys
    Image name: dtsoftbus01.sys
    Timestamp:        Wed Jul 27 20:03:42 2011 (4E301ABE)
    CheckSum:         00046F3C
    ImageSize:        00046000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
25 Sep 2012   #26
BlazeDCA

Windows 7 Ultimate x64
 
 

Mouse lost connection to the computer, tried plugging it in several times and the computer froze with a looping sound. Had to restart, no minidump though.
My System SpecsSystem Spec
25 Sep 2012   #27
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did you uninstall dtsoftbus01.sys and then it restarted?
My System SpecsSystem Spec
26 Sep 2012   #28
BlazeDCA

Windows 7 Ultimate x64
 
 

i uninstalled the driver, restarted, crashed. Then i also had the crash happen a few minutes ago.
My System SpecsSystem Spec
26 Sep 2012   #29
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Is verifier still enabled?
Upload the dumps(newest ones)
My System SpecsSystem Spec
29 Sep 2012   #30
BlazeDCA

Windows 7 Ultimate x64
 
 

Oh boy more crash dumps! This time knmode exception not handled.
The other fixes worked untill now.
My System SpecsSystem Spec
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 BSOD involving USB drivers




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