could someone help me with an odd issue im getting with BSOD,

xanex18 · 12 Sep 2012

sorry for the vague title but my computer wont stay on long enough after BSOD to let me get any of the details. for a little background, i just built a new computer and put a copy of window 7 ultimate 64 bit on it. about an hour after installing the monitor would randomly turn off but the audio would continue playing for a minute or so before that shut off as well. this was always accomponied by loss of power to keyboard and mouse. i first thought the cpu or gpu was overheating but that doesnt seem to be the case as it doesnt get hot enough (seemingly) to run into that kind of issue. i notice just recently that on occaisions, it would BSOD right before the monitor went blank. this led me to believe that it might be a driver issue or a software conflict, so i tried a fresh install. nothing seemed to fix the issue. i have a couple of the .dmp files from the minidump folder that i was hoping could lead to some answers.

Computer Specs.
cpu: Amd phenom ii x6 1100t
gpu: xfx radeon 6850
ram: Team Extreem Dark 16gb
Mobo: Asrock Extreme3 970
Powersupply: Corsair hx650
SSD: samsung 830 120gb
any help that i could get would be much appreciated

koolkat77 · 12 Sep 2012

Please upload your msinfo32.nfo file. To get this:

Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

koolkat77 · 12 Sep 2012

Other two dumps are not readable.

For the one bug check I see you are getting, I'd suggest you to go through this:

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

xanex18 · 12 Sep 2012

i will check out the foroum post that you linked but as for the msinfo32 file, it will not let me upload it; saying invalid file type.

koolkat77 · 12 Sep 2012

No problem, we'll try again later.

Download and install Speccy from the link below and update your system specs on
this link: https://www.sevenforums.com/profile.php?do=extra hit save changes when you're done.

Speccy - System Information - Free Download

xanex18 · 12 Sep 2012

ive udated my system specs with the information from speccy, as for the forum link, i looked at some of the tips given there but im not sure if it would be of very much help, i have both updated and rollbacked my drivers to no avail, fresh install or windows 7, windows xp as well, and i ran both memtest as well as several cpu and gpu stress tests. all of which passed several hours of monitoring

koolkat77 · 12 Sep 2012

Do you have another video card you could try with?

xanex18 · 12 Sep 2012

no i do not, nor does the motherboard have onboard video. i also do not have access to another pc with a pcie slot to test the card in. i have tried different output ports (both hdmi and the dvi)

koolkat77 · 12 Sep 2012

What were the temps when you ran the video stress?
How does your computer act in safe mode?

xanex18 · 13 Sep 2012

im not sure about safe mode, i havent had the computer long enough to run in safe mode to test. its also kinda difficult to manually reproduce the issue as it seems to be completely random. the temps in the stress test, furmark it peaked at 80 and sat there for most of the test. unigine it hit around 81-82c.