Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSODs when scanning with malwarebytes

17 Sep 2012   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try Windows Defender Offline.


My System SpecsSystem Spec
.
17 Sep 2012   #22
robertju1

Windows 7 Home Premium x64
 
 

I scanned with widows defender and gain no BSODs or infected malware or any kind of errors. I did a full scan and a fast scan.
My System SpecsSystem Spec
17 Sep 2012   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Is it crashing with WDO too? If not, the problem may be with the MBAM installation, not in scanning process.

You may uninstall MBAM and reinstall a fresh downloaded copy, IMO.
My System SpecsSystem Spec
.

17 Sep 2012   #24
robertju1

Windows 7 Home Premium x64
 
 

I don't get a crash when scanning with WDO.

I reļnstalled MBAM and gain a bsod again. Do u want me to post some dump files?
My System SpecsSystem Spec
17 Sep 2012   #25
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You may post, we will check those, will try again if we can find the reason out.

BTW, WDO is not a bad on demand scanner at all
My System SpecsSystem Spec
17 Sep 2012   #26
robertju1

Windows 7 Home Premium x64
 
 

Yes i know it isn't a bad scanner, but I just wonder why i would get a bsod when it should not be happening, u understand? If u cant find the cause after these dumps, I will just let it rest.
My System SpecsSystem Spec
17 Sep 2012   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I got three causes in the four dumps
► FIRST ONE: Ntfs.sys. For this, my suggestion is:
  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
  4. If you are using a SSD, update the firmware
SECOND ONE: NETIO.sys. For this, I would suggest:
download the network card driver from manufactuer's website.
Then reinstall the driver:

  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
And then, try to recover the error that is saying to be ntfs.sys.

► THIRD one: memory management.

For this, I would suggest
RAM - Test with Memtest86+
My System SpecsSystem Spec
17 Sep 2012   #28
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Robert,
Need two tasks carried out:
First task:

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums

=========================================
=========================================

Here comes task #2 which requires you to run a script which will put wdologs.txt on your desktop. Upload that zip file.

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************

Script:
# ************************************************************
# Zips up your log files from Windows Defender Offline
#  and extended info about the log files
# Places WDOlogs.ZIP on your Desktop
#
# ************************************************************

function New-Zip {
    
param([Parameter(Mandatory=$truePosition=0ValueFromPipeline=$true)]
    [
String$Path, [Switch] $PassThru, [Switch] $Force )
    
Process { if (Test-Path $path) {if (-not $Force) { return } }
    
Set-Content $path ("PK" + [char]+ [char]+ ("$([char]0)" 18))
    
$item Get-Item $path$item.IsReadOnly $false;if ($passThru) { $item } } }
function 
Copy-ToZip {param(
  [
Parameter(Mandatory=$true,Position=0,ValueFromPipelineByPropertyName=$true)] [Alias('FullName')] 
  [
String]$File, [Parameter(Mandatory=$true,Position=1)] [String]$ZipFile,[Switch]$HideProgress,[Switch]$Force )
  
Begin {$ShellApplication = New-Object -ComObject Shell.Application
  
if (-not (Test-Path $ZipFile)) {New-Zip $ZipFile};$Path Resolve-Path $ZipFile
  $ZipPackage 
=$ShellApplication.Namespace("$Path")}
  
Process {$RealFile Get-Item $File; if (-not $RealFile) { return }        
  if (-
not $hideProgress) {$perc +=5; if ($perc -gt 100) { $perc 
    
Write-Progress "Copying to $ZipFile$RealFile.FullName -PercentComplete $perc}
  
$Flags 0; if ($force) {$flags 16 -bor 1024 -bor 64 -bor 512};Write-Verbose $realFile.Fullname
   $ZipPackage
.CopyHere($realFile.Fullname$flags);Start-Sleep -Milliseconds 500}}

$divider "#" 79
$fileinfo 
join-path $env:TEMP \wdofileinfo.txt
IF (test-path $fileinfo) {del $fileinfo -ea:silentlycontinue -force:$true}
$dir $env:windir '\Microsoft Antimalware\Support'
$a dir $dir  -rec -force -ea:silentlycontinue sort-object -property lastwritetime 
select namelastwritetimecreationtimelastaccesstimelengthextensionfullname
$f 
$a select namelastwritetime,creationtime,lastaccesstime,length
$arr 
= @()
$arr += $f
$a 
where {$_.extension -eq '.log'} |Select fullname |
foreach (
$_.fullname) {
$c $divider
$d 
$_.fullname;
$e get-content -path $_.fullname
$arr 
+= $c$d$e
}

$arr out-file $fileinfo
$ziploc 
$env:userprofile '\desktop\WDOlogs.ZIP'
new-zip $ziploc -verbose:$false -ea:silentlycontinue -force:$true
copy
-tozip  $fileinfo $ziploc -verbose:$false -hideprogress:$true
del $fileinfo

EXIT
EXIT

# ************************************************************ 
My System SpecsSystem Spec
19 Sep 2012   #29
robertju1

Windows 7 Home Premium x64
 
 

Here are the files u requested.

I also reinstalled my network card drivers. will do the other steps u requested soon.
My System SpecsSystem Spec
19 Sep 2012   #30
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Awaiting the carrying out of the steps requested in post #28.

We don't post such requests for our health, but rather to be able to help you.

Help us to help you.
My System SpecsSystem Spec
Reply

 BSODs when scanning with malwarebytes




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Malwarebytes has a new software- Malwarebytes Anti Exploit
has anyone installed this? https://www.malwarebytes.org/antiexploit/ I got an email from Malwarebytes about it I just installed the free version on my windows 8 and windows 7 test machines so far I am not seeing any problems but then again I just installed it :P anyone else try it?
System Security
BSODs when scanning with MBAM and at random
Hey, I have been having some BSODs again and was hoping i could get some help with it. I can't finish a full scan with MBAM, as i Get a BSOD in the process. That isn't the main problem, I have been getting BSODs aswell when I am not scanning, i would like to fix this. I have uploaded the files...
BSOD Help and Support
BSOD scanning with malwarebytes
Hi all, When i scan with malwarebytes, and sometimes when doing something else, i get a BSOD. I would like this fixed and i hope you can help! Thanks in advance, Robert
BSOD Help and Support
Scanning software for win 7?
Hi, Any suggestions on a good scanning program Win 7 that automatically size the area being scanned to the size of the scanned object. Thanks.
Software
scanning issue
I face problem while scanning from Scanner of Officejet 6213
Drivers
scanning to wordpad
Hello everyone,not sure if i`m in the right forum but everytime i scan a document into my computer and try to open it with wordpad all i get is a jumble of symbols, letters and i think there are some numbers in there as well,I let windows find the drivers for my printer so maybe i have something...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:16.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App