New
#21
I scanned with widows defender and gain no BSODs or infected malware or any kind of errors. I did a full scan and a fast scan.
Is it crashing with WDO too? If not, the problem may be with the MBAM installation, not in scanning process.
You may uninstall MBAM and reinstall a fresh downloaded copy, IMO.
I don't get a crash when scanning with WDO.
I reïnstalled MBAM and gain a bsod again. Do u want me to post some dump files?
You may post, we will check those, will try again if we can find the reason out.
BTW, WDO is not a bad on demand scanner at all :)
Yes i know it isn't a bad scanner, but I just wonder why i would get a bsod when it should not be happening, u understand? If u cant find the cause after these dumps, I will just let it rest.
I got three causes in the four dumps :)
► FIRST ONE: Ntfs.sys. For this, my suggestion is:
- Reseat the sata and power.
- Run chkdsk /f/r, following the option two of the tutorial Disk Check
- Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.- If you are using a SSD, update the firmware
► SECOND ONE: NETIO.sys. For this, I would suggest:
download the network card driver from manufactuer's website.
Then reinstall the driver:
- Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
- Double click to expand "Network adaptors".
- Right click your network card and click Uninstall.
- Check "Delete driver software for this device" check box, click OK.
- Restart the computer
- If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
And then, try to recover the error that is saying to be ntfs.sys.
► THIRD one: memory management.
For this, I would suggest
RAM - Test with Memtest86+
Robert,
Need two tasks carried out:
First task:
Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download
list of STARTUP PROGRAMS
CCleaner | Tools icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button
list of SCHEDULED TASKS
CCleaner | Tools icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button
List of INSTALLED PROGRAMS
CCleaner | Tools icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button
UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.
HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
=========================================
=========================================
Here comes task #2 which requires you to run a script which will put wdologs.txt on your desktop. Upload that zip file.
# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************
Script:
# ************************************************************
# Zips up your log files from Windows Defender Offline
# and extended info about the log files
# Places WDOlogs.ZIP on your Desktop
#
# ************************************************************
function New-Zip {
param([Parameter(Mandatory=$true, Position=0, ValueFromPipeline=$true)]
[String] $Path, [Switch] $PassThru, [Switch] $Force )
Process { if (Test-Path $path) {if (-not $Force) { return } }
Set-Content $path ("PK" + [char]5 + [char]6 + ("$([char]0)" * 18))
$item = Get-Item $path; $item.IsReadOnly = $false;if ($passThru) { $item } } }
function Copy-ToZip {param(
[Parameter(Mandatory=$true,Position=0,ValueFromPipelineByPropertyName=$true)] [Alias('FullName')]
[String]$File, [Parameter(Mandatory=$true,Position=1)] [String]$ZipFile,[Switch]$HideProgress,[Switch]$Force )
Begin {$ShellApplication = New-Object -ComObject Shell.Application
if (-not (Test-Path $ZipFile)) {New-Zip $ZipFile};$Path = Resolve-Path $ZipFile
$ZipPackage =$ShellApplication.Namespace("$Path")}
Process {$RealFile = Get-Item $File; if (-not $RealFile) { return }
if (-not $hideProgress) {$perc +=5; if ($perc -gt 100) { $perc = 0 }
Write-Progress "Copying to $ZipFile" $RealFile.FullName -PercentComplete $perc}
$Flags = 0; if ($force) {$flags = 16 -bor 1024 -bor 64 -bor 512};Write-Verbose $realFile.Fullname
$ZipPackage.CopyHere($realFile.Fullname, $flags);Start-Sleep -Milliseconds 500}}
$divider = "#" * 79
$fileinfo = join-path $env:TEMP \wdofileinfo.txt
IF (test-path $fileinfo) {del $fileinfo -ea:silentlycontinue -force:$true}
$dir = $env:windir + '\Microsoft Antimalware\Support'
$a = dir $dir -rec -force -ea:silentlycontinue | sort-object -property lastwritetime |
select name, lastwritetime, creationtime, lastaccesstime, length, extension, fullname
$f = $a | select name, lastwritetime,creationtime,lastaccesstime,length
$arr = @()
$arr += $f
$a | where {$_.extension -eq '.log'} |Select fullname |
foreach ($_.fullname) {
$c = $divider
$d = $_.fullname;
$e = get-content -path $_.fullname
$arr += $c, $d, $e
}
$arr | out-file $fileinfo
$ziploc = $env:userprofile + '\desktop\WDOlogs.ZIP'
new-zip $ziploc -verbose:$false -ea:silentlycontinue -force:$true
copy-tozip $fileinfo $ziploc -verbose:$false -hideprogress:$true
del $fileinfo
EXIT
EXIT
# ************************************************************
Here are the files u requested.
I also reinstalled my network card drivers. will do the other steps u requested soon.
Awaiting the carrying out of the steps requested in post #28.
We don't post such requests for our health, but rather to be able to help you.
Help us to help you.