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Windows 7: Windows 7-64 say it just recover from a error and restarted

13 Sep 2012   #1

win 7 64
 
 
Windows 7-64 say it just recover from a error and restarted

Hello, This is my first post on this forum about anything. My system crashes when in screensaver. i'm running Boinc during that time. It a self built system with a Board: MSI 990FXA-GD65 (MS-7640) 3.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V19.6 12/16/2011

3.60 gigahertz AMD Phenom II X6 1090T
No memory cache
16372 Megabytes Installed Memory
2250.43 Gigabytes Usable Hard Drive Capacity
1810.99 Gigabytes Hard Drive Free Space

I attach the SF diagnostic file. Any help is great.

Thanks again, Joe


My System SpecsSystem Spec
.

13 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.

Code:
 ........
  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
   
  Use !analyze -v to get detailed debugging information.
   
  BugCheck 3B, {c0000005, fffff8800702c0be, fffff88007988d60, 0}
   
  Unable to load image afcdp.sys, Win32 error 0n2
  *** WARNING: Unable to verify timestamp for afcdp.sys
  *** ERROR: Module load completed but symbols could not be loaded for afcdp.sys
  Probably caused by : afcdp.sys ( afcdp+80be )
   
  Followup: MachineOwner
  ---------
So it is indicating Acronis File Level CDP Kernel Helper; Driver Reference Table - afcdp.sys

Check how old the driver is :
Code:
 kd> lmvm afcdp
  start             end                 module name
  fffff880`07024000 fffff880`0706c000   afcdp    T (no symbols)           
      Loaded symbol image file: afcdp.sys
      Image path: afcdp.sys
      Image name: afcdp.sys
      Timestamp:        Thu Nov 18 21:50:02 2010 (4CE55232)
      CheckSum:         00049635
      ImageSize:        00048000
      Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That means, it is old.
Update the driver from Backup software for data backup and disaster recovery in Windows and Linux - Acronis and report back.
My System SpecsSystem Spec
13 Sep 2012   #3

Windows 7 Pro. 64/SP-1
 
 

I don't understand in your post.
No memory cache. Many things like to have a little memory cache.
Sorry ARC didn't mean to get in your way. I will just watch.
My System SpecsSystem Spec
.


13 Sep 2012   #4

win 7 64
 
 

Thanks for your help. I when to Acronisweb sit eto download the up- to-date drivers. It says I have the latest updates

My System SpecsSystem Spec
13 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by jdonohue41 View Post
Thanks for your help. I when to Acronisweb sit eto download the up- to-date drivers. It says I have the latest updates

Within two years there are no new updates?
You may try to uninstall Acronis and install a latest version.
My System SpecsSystem Spec
15 Sep 2012   #6

win 7 64
 
 

I uninstalled acronis program like youask & didn't reinstall yet. My system restart today. I attach a new SF diagnostic file to help> thanks again, Joe
My System SpecsSystem Spec
15 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hardware, and hardware only.
Code:
.................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800dcb2028, b6004000, 52000145}

Probably caused by : hardware

Followup: MachineOwner
Follow Stop 0x124 - what it means and what to try. This one is the best guide to deal with this issue.
My System SpecsSystem Spec
Reply

 Windows 7-64 say it just recover from a error and restarted




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