Windows 7: Random BSOD caused by NETIO.sys

rattlesnk · 13 Sep 2012

Hi,

I have been getting BSOD radomly. At first I thought it was overheating thats causing the problem. I cleaned the fan but it didn't stop. So I downloaded BlueScreenViewer and tried googling the issue. I could not fix the problem. Could anyone please help me?

I have tried to install all new drivers. All drivers are latest. I Used driver manager, not the one from windows.

These are the error codes. I have attached 4 latest the minidump files as well

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000014
BCP2: 00000002
BCP3: 00000000
BCP4: 8C545BF2
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

koolkat77 · 13 Sep 2012

Welcome

Please upload your msinfo32.nfo file. To get this:

Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

rattlesnk · 13 Sep 2012

Thanks for replying. Here you go

koolkat77 · 13 Sep 2012

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {14, 2, 0, 8cac2bd2}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1c )

Followup: MachineOwner
---------

STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL (go to top of page)

Usual causes: Device driver

Please remove McAffee and replace with Microsoft Security essentials while we troubleshoot problems with your computer. How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Microsoft Security Essentials - Free Antivirus for Windows

Your dump does not provide a specific reason, its just blaming windows files for some reason.
So uninstall McAfee (Its' known as a cause to bsods) and see if stability returns. If not, we'll
do more troubleshooting.

Thanks

rattlesnk · 13 Sep 2012

Ok, I'll try that.

Thanks

koolkat77 · 13 Sep 2012

Keep us posted

rattlesnk · 15 Sep 2012

Thanks you so much. Havent seen Blue Screen so far.
I have been using McAfee for few years now. I dont know what happened all of a sudden. Let me try for few more days then I'll mark it as solved.

koolkat77 · 15 Sep 2012

Sure, let us know after 3/4 days more.
Safe weekend!

Windows 7: Random BSOD caused by NETIO.sys

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