Random BSOD caused by NETIO.sys


  1. Posts : 4
    Windows 7 ultimate x32
       #1

    Random BSOD caused by NETIO.sys


    Hi,

    I have been getting BSOD radomly. At first I thought it was overheating thats causing the problem. I cleaned the fan but it didn't stop. So I downloaded BlueScreenViewer and tried googling the issue. I could not fix the problem. Could anyone please help me?

    I have tried to install all new drivers. All drivers are latest. I Used driver manager, not the one from windows.

    These are the error codes. I have attached 4 latest the minidump files as well

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000014
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 8C545BF2
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.
      My Computer


  3. Posts : 4
    Windows 7 ultimate x32
    Thread Starter
       #3

    Thanks for replying. Here you go
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {14, 2, 0, 8cac2bd2}
    
    Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1c )
    
    Followup: MachineOwner
    ---------
    STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL (go to top of page)

    Usual causes: Device driver

    Please remove McAffee and replace with Microsoft Security essentials while we troubleshoot problems with your computer.
    How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

    Microsoft Security Essentials - Free Antivirus for Windows


    Your dump does not provide a specific reason, its just blaming windows files for some reason.
    So uninstall McAfee (Its' known as a cause to bsods) and see if stability returns. If not, we'll
    do more troubleshooting.

    Thanks
      My Computer


  5. Posts : 4
    Windows 7 ultimate x32
    Thread Starter
       #5

    Ok, I'll try that.

    Thanks
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Keep us posted :)
      My Computer


  7. Posts : 4
    Windows 7 ultimate x32
    Thread Starter
       #7

    Thanks you so much. Havent seen Blue Screen so far.
    I have been using McAfee for few years now. I dont know what happened all of a sudden. Let me try for few more days then I'll mark it as solved.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Sure, let us know after 3/4 days more.
    Safe weekend!
      My Computer


 

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