BSOD Audioengine D1


  1. Posts : 10
    Windows 7 Ultimate x64
       #1

    BSOD Audioengine D1


    Hi, I just got my Audioengine D1 amp in the mail. I plugged it in and went to change the sound output via right clicking the sound icon on the bottom right of the screen and selecting Playback Devices, When I highlighted the D1 and hit Set as Default, it gave me BSOD. I've attached the dump files and a picture of the BSODViewer details.

    Here is the fault details Windows is giving me.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 3081

    Additional information about the problem:
    BCCode: d1
    BCP1: FFFFFA8C08710800
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88006B07E34
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1


    I have Windows 7 Ultimate installed. Cheers!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    BSoD caused by: EtronXHCI.sys Driver Reference Table

    Find an update on its driver or uninstall it.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffffa8c0b37eb20, 2, 0, fffff880068bee34}
    
    Unable to load image \SystemRoot\System32\Drivers\EtronXHCI.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for EtronXHCI.sys
    *** ERROR: Module load completed but symbols could not be loaded for EtronXHCI.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : EtronXHCI.sys ( EtronXHCI+4e34 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffffa8c0b37eb20, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880068bee34, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036b90e0
     fffffa8c0b37eb20 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    EtronXHCI+4e34
    fffff880`068bee34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88003193730 -- (.trap 0xfffff88003193730)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000002fffffffd rbx=0000000000000000 rcx=0000000000000003
    rdx=0000000000000024 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880068bee34 rsp=fffff880031938c0 rbp=0000000000000c00
     r8=0000000000000000  r9=fffffa800b37eaa0 r10=0000000000000003
    r11=fffffa800b431b10 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    EtronXHCI+0x4e34:
    fffff880`068bee34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch] ds:92f0:fffffa8c`0b37eb20=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800034815a9 to fffff80003482040
    
    STACK_TEXT:  
    fffff880`031935e8 fffff800`034815a9 : 00000000`0000000a fffffa8c`0b37eb20 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`031935f0 fffff800`03480220 : fffffa80`0b5081bb 00000000`00000000 00000000`00000000 fffff880`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`03193730 fffff880`068bee34 : fffffa80`0829d880 00000000`0000001e fffffa80`0b500a00 fffffa80`0b302a20 : nt!KiPageFault+0x260
    fffff880`031938c0 fffffa80`0829d880 : 00000000`0000001e fffffa80`0b500a00 fffffa80`0b302a20 00000000`0000001e : EtronXHCI+0x4e34
    fffff880`031938c8 00000000`0000001e : fffffa80`0b500a00 fffffa80`0b302a20 00000000`0000001e fffffa80`0b500a00 : 0xfffffa80`0829d880
    fffff880`031938d0 fffffa80`0b500a00 : fffffa80`0b302a20 00000000`0000001e fffffa80`0b500a00 00000000`00000000 : 0x1e
    fffff880`031938d8 fffffa80`0b302a20 : 00000000`0000001e fffffa80`0b500a00 00000000`00000000 fffff880`068c24a6 : 0xfffffa80`0b500a00
    fffff880`031938e0 00000000`0000001e : fffffa80`0b500a00 00000000`00000000 fffff880`068c24a6 00000000`00000000 : 0xfffffa80`0b302a20
    fffff880`031938e8 fffffa80`0b500a00 : 00000000`00000000 fffff880`068c24a6 00000000`00000000 fffffa80`0b302a20 : 0x1e
    fffff880`031938f0 00000000`00000000 : fffff880`068c24a6 00000000`00000000 fffffa80`0b302a20 fffffa80`0829d730 : 0xfffffa80`0b500a00
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    EtronXHCI+4e34
    fffff880`068bee34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  EtronXHCI+4e34
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: EtronXHCI
    
    IMAGE_NAME:  EtronXHCI.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e2de090
    
    FAILURE_BUCKET_ID:  X64_0xD1_EtronXHCI+4e34
    
    BUCKET_ID:  X64_0xD1_EtronXHCI+4e34
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm EtronXHCI
    start             end                 module name
    fffff880`068ba000 fffff880`068cd500   EtronXHCI T (no symbols)           
        Loaded symbol image file: EtronXHCI.sys
        Image path: \SystemRoot\System32\Drivers\EtronXHCI.sys
        Image name: EtronXHCI.sys
        Timestamp:        Tue Jul 26 03:30:56 2011 (4E2DE090)
        CheckSum:         00020826
        ImageSize:        00013500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Keep us posted of further crash dumps if any.
      My Computer


  3. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #3

    koolkat77 said:
    Welcome

    BSoD caused by: EtronXHCI.sys Driver Reference Table

    Find an update on its driver or uninstall it.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffffa8c0b37eb20, 2, 0, fffff880068bee34}
    
    Unable to load image \SystemRoot\System32\Drivers\EtronXHCI.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for EtronXHCI.sys
    *** ERROR: Module load completed but symbols could not be loaded for EtronXHCI.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : EtronXHCI.sys ( EtronXHCI+4e34 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffffa8c0b37eb20, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880068bee34, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036b90e0
     fffffa8c0b37eb20 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    EtronXHCI+4e34
    fffff880`068bee34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88003193730 -- (.trap 0xfffff88003193730)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000002fffffffd rbx=0000000000000000 rcx=0000000000000003
    rdx=0000000000000024 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880068bee34 rsp=fffff880031938c0 rbp=0000000000000c00
     r8=0000000000000000  r9=fffffa800b37eaa0 r10=0000000000000003
    r11=fffffa800b431b10 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    EtronXHCI+0x4e34:
    fffff880`068bee34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch] ds:92f0:fffffa8c`0b37eb20=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800034815a9 to fffff80003482040
    
    STACK_TEXT:  
    fffff880`031935e8 fffff800`034815a9 : 00000000`0000000a fffffa8c`0b37eb20 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`031935f0 fffff800`03480220 : fffffa80`0b5081bb 00000000`00000000 00000000`00000000 fffff880`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`03193730 fffff880`068bee34 : fffffa80`0829d880 00000000`0000001e fffffa80`0b500a00 fffffa80`0b302a20 : nt!KiPageFault+0x260
    fffff880`031938c0 fffffa80`0829d880 : 00000000`0000001e fffffa80`0b500a00 fffffa80`0b302a20 00000000`0000001e : EtronXHCI+0x4e34
    fffff880`031938c8 00000000`0000001e : fffffa80`0b500a00 fffffa80`0b302a20 00000000`0000001e fffffa80`0b500a00 : 0xfffffa80`0829d880
    fffff880`031938d0 fffffa80`0b500a00 : fffffa80`0b302a20 00000000`0000001e fffffa80`0b500a00 00000000`00000000 : 0x1e
    fffff880`031938d8 fffffa80`0b302a20 : 00000000`0000001e fffffa80`0b500a00 00000000`00000000 fffff880`068c24a6 : 0xfffffa80`0b500a00
    fffff880`031938e0 00000000`0000001e : fffffa80`0b500a00 00000000`00000000 fffff880`068c24a6 00000000`00000000 : 0xfffffa80`0b302a20
    fffff880`031938e8 fffffa80`0b500a00 : 00000000`00000000 fffff880`068c24a6 00000000`00000000 fffffa80`0b302a20 : 0x1e
    fffff880`031938f0 00000000`00000000 : fffff880`068c24a6 00000000`00000000 fffffa80`0b302a20 fffffa80`0829d730 : 0xfffffa80`0b500a00
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    EtronXHCI+4e34
    fffff880`068bee34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  EtronXHCI+4e34
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: EtronXHCI
    
    IMAGE_NAME:  EtronXHCI.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e2de090
    
    FAILURE_BUCKET_ID:  X64_0xD1_EtronXHCI+4e34
    
    BUCKET_ID:  X64_0xD1_EtronXHCI+4e34
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm EtronXHCI
    start             end                 module name
    fffff880`068ba000 fffff880`068cd500   EtronXHCI T (no symbols)           
        Loaded symbol image file: EtronXHCI.sys
        Image path: \SystemRoot\System32\Drivers\EtronXHCI.sys
        Image name: EtronXHCI.sys
        Timestamp:        Tue Jul 26 03:30:56 2011 (4E2DE090)
        CheckSum:         00020826
        ImageSize:        00013500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Keep us posted of further crash dumps if any.
    Looked into it, it was the driver for my Astrotek 4 Port USB 3.0 PCIe Card. Googled the driver I'd need and found Astrotek's site to be terrible and hard to use, I just plugged the amp into another usb slot and it's running fine now. But if I wasn't lazy, I'd have installed the new driver for my usb card, which would have given me a fix I'm pretty sure. (This is for people finding this thread in the future with the same problem)

    Cheers.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Good to hear you solved it.
      My Computer


 

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