New fairly regular BS0D mostly when "idle", once whilst on youtube.


  1. Posts : 7
    Windows 7 Home Premium
       #1

    New fairly regular BS0D mostly when "idle", once whilst on youtube.


    I've been getting a few BSODs recently.
    Mostly when away from the computer, but once whilst browsing.
    I have not changed any hardware.
    I have moved the computer from one room to another and changed the ethernet cable connected.
    I do not believe any damage could of been caused to the hardware when moving but I suppose it is a possibility. It took no noticeable bumps or shunts.

    I have recently activated ssh with cygwin, which created a new privileged user. But I do not see how that should affect it.

    I have also changed a setting in utorrent "Enable UPnP port mapping" and "Enable NAT-PMP port mapping" have both been activated. Again I don't see how this should cause BSOD but I'm trying to provide as much info as may be relevant.

    I've attached the seven forums diag tool directory.

    Thanks in advance for any help!
      My Computer


  2. Posts : 252
    Windows 7 Ultimate 64-bit
       #2

    Not that I can weigh in on much here, but I can say that it's very unlikely that your uTorrent settings caused this; I use the same settings with no adverse effects :)
      My Computer


  3. Posts : 7
    Windows 7 Home Premium
    Thread Starter
       #3

    Cheers! Just wanted to include as much info as possible about anything that has changed.

    I just want to also add that I've now set my dumps to capture kernel dumps in future in case this helps more. I'll upload if I've anymore.
      My Computer


  4. Posts : 7
    Windows 7 Home Premium
    Thread Starter
       #4

    I've had more crashes. This is the analysis of the kernel dump from my most recent:

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`02c4d000 PsLoadedModuleList = 0xfffff800`02e91670
    Debug session time: Tue Sep 18 20:54:24.286 2012 (UTC + 1:00)
    System Uptime: 0 days 1:30:30.987
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7E, {ffffffffc0000005, fffff80002cd5858, fffff880031bda38, fffff880031bd290}
    
    Probably caused by : hardware ( nt!KxStartSystemThread+16 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80002cd5858, The address that the exception occurred at
    Arg3: fffff880031bda38, Exception Record Address
    Arg4: fffff880031bd290, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!ExpWorkerThread+128
    fffff800`02cd5858 0100            add     dword ptr [rax],eax
    
    EXCEPTION_RECORD:  fffff880031bda38 -- (.exr 0xfffff880031bda38)
    ExceptionAddress: fffff80002cd5858 (nt!ExpWorkerThread+0x0000000000000128)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000001
       Parameter[1]: 0000000000003c00
    Attempt to write to address 0000000000003c00
    
    CONTEXT:  fffff880031bd290 -- (.cxr 0xfffff880031bd290)
    rax=0000000000003c00 rbx=fffff80002fbe610 rcx=fffffa8004de4730
    rdx=0000000000000000 rsi=fffffa80039e2660 rdi=fffffa8004a03c10
    rip=fffff80002cd5858 rsp=fffff880031bdc70 rbp=fffff80002e692d8
     r8=0000000000000000  r9=0000000000000000 r10=fffffa8004dcd900
    r11=fffffa80039e2968 r12=fffffa8004a03c10 r13=0000000000000001
    r14=0000000000000000 r15=0000000000000001
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    nt!ExpWorkerThread+0x128:
    fffff800`02cd5858 0100            add     dword ptr [rax],eax ds:002b:00000000`00003c00=????????
    Resetting default scope
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000001
    
    EXCEPTION_PARAMETER2:  0000000000003c00
    
    WRITE_ADDRESS:  0000000000003c00 
    
    FOLLOWUP_IP: 
    nt!KxStartSystemThread+16
    fffff800`02cbcec6 48c7c10e000000  mov     rcx,0Eh
    
    BUGCHECK_STR:  0x7E
    
    MISALIGNED_IP: 
    nt!ExpWorkerThread+128
    fffff800`02cd5858 0100            add     dword ptr [rax],eax
    
    LAST_CONTROL_TRANSFER:  from fffff80002f62e6a to fffff80002cd5858
    
    STACK_TEXT:  
    fffff880`031bdc70 fffff800`02f62e6a : fffffa80`039ff660 fffffa80`039e2660 00000000`00000080 fffffa80`039cd040 : nt!ExpWorkerThread+0x128
    fffff880`031bdd00 fffff800`02cbcec6 : fffff880`02f63180 fffffa80`039e2660 fffff880`02f6dfc0 ffffff60`ffffff00 : nt!PspSystemThreadStartup+0x5a
    fffff880`031bdd40 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`031bd9a0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KxStartSystemThread+16
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    STACK_COMMAND:  .cxr 0xfffff880031bd290 ; kb
    
    MODULE_NAME: hardware
    
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    
    BUCKET_ID:  X64_IP_MISALIGNED
    
    Followup: MachineOwner
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    May we have your latest dump?
      My Computer


  6. Posts : 7
    Windows 7 Home Premium
    Thread Starter
       #6

    I've attached the latest minidump etc.

    Is there a recommended site for hosting larger memory dumps if that is necessary?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    You can upload it in mediafire, and post the link here.

    ► First of all, I will suggest a BIOS update.
    Code:
    BIOS Version/Date    American Megatrends Inc. 0507, 10/12/2008
    ► You need additional storage.
    Code:
    Drive    C:
    Size    232.88 GB (250,058,108,928 bytes)
    Free Space    39.77 GB (42,706,132,992 bytes)
    ------------------------------------------------
    Drive    D:
    Size    931.51 GB (1,000,202,240,000 bytes)
    Free Space    33.46 GB (35,928,895,488 bytes)
    As well as outdated BIOS, Lack of disk space is also a cause of stop 7E.

    Update the following drivers



    Stress test your video card
    Video Card - Stress Test with Furmark

    Let us know the situation after doing those.
      My Computer


  8. Posts : 7
    Windows 7 Home Premium
    Thread Starter
       #8

    Not that I object, but mind if I ask the reasoning for the additional storage? I've a few games I can remove from the C drive and I'm well aware of the fact that my D (media) drive is massively insufficient anymore.
    I intend to get a 2 or 3 TB drive down the line to replace D. But in the mean time, how much would you recommend freeing up of each?

    The rest I shall try and sort out and get back.

    EDIT::

    If you suspect that disk drive space could be an issue, then does the increased activity of my D drive (which has very little space left) present an increased probability of BSOD? I know that this will be a lot more active (although mostly reads) due to changed settings in utorrent mentioned in the first post.
      My Computer


 

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