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Windows 7: BSOD Bad_Pool+Header with minidump anaysis

14 Sep 2012   #1
Kingken93

Windows 7 Ultimate 64 bit
 
 
BSOD Bad_Pool+Header with minidump anaysis

Yo, earlier turned on my pc, and it blue screened with the error Bad_Pool_Header. It had been on 4 hours before hand and during the session before it Blue screened I installed no new hardware or software. I ran though the .dmp with OSR online and this is what it said:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`03459000 PsLoadedModuleList = 0xfffff800`03695e70
Debug session time: Fri Sep 14 12:36:07.614 2012 (UTC - 4:00)
System Uptime: 0 days 0:02:29.753
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa8006f4b0c0, The pool entry we were looking for within the page.
Arg3: fffffa8006f4b140, The next pool entry.
Arg4: 000000000c08000c, (reserved)

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff800037000e0
GetUlongFromAddress: unable to read from fffff80003700198
fffffa8006f4b0c0 Nonpaged pool

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: htcUPCTLoader.

CURRENT_IRQL: 1

IRP_ADDRESS: ffffffffffffff88

LAST_CONTROL_TRANSFER: from fffff800035fb6d3 to fffff800034c9040

STACK_TEXT:
fffff880`0a7ce6b8 fffff800`035fb6d3 : 00000000`00000019 00000000`00000020 fffffa80`06f4b0c0 fffffa80`06f4b140 : nt!KeBugCheckEx
fffff880`0a7ce6c0 fffff800`034e84be : 00000000`a0000003 00000000`00000000 fffffa80`20206f49 fffffa80`07051c80 : nt!ExFreePool+0xda4
fffff880`0a7ce770 fffff800`034cb966 : 00000000`00000000 00000000`65706950 00000000`00000001 fffff8a0`04a5fc50 : nt!IopCompleteRequest+0x5ce
fffff880`0a7ce840 fffff880`04d17bd6 : fffffa80`0607ba10 00000000`00000000 fffffa80`06f4b100 00000000`00000000 : nt!IopfCompleteRequest+0x6f6
fffff880`0a7ce930 fffffa80`0607ba10 : 00000000`00000000 fffffa80`06f4b100 00000000`00000000 fffff880`0a7ce9a0 : EtronHub3+0x5bd6
fffff880`0a7ce938 00000000`00000000 : fffffa80`06f4b100 00000000`00000000 fffff880`0a7ce9a0 00000000`20206f49 : 0xfffffa80`0607ba10


STACK_COMMAND: kb

FOLLOWUP_IP:
EtronHub3+5bd6
fffff880`04d17bd6 ?? ???

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: EtronHub3+5bd6

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: EtronHub3

IMAGE_NAME: EtronHub3.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4d67ec3b

FAILURE_BUCKET_ID: X64_0x19_20_EtronHub3+5bd6

BUCKET_ID: X64_0x19_20_EtronHub3+5bd6

Followup: MachineOwner

Additionally I will upload the .dmp. Any help whatsoever will be appreciated so so much!
also I updated my nvidia driver after it BSOD and that did nothing

Cheers!


My System SpecsSystem Spec
.
14 Sep 2012   #2
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

My System SpecsSystem Spec
14 Sep 2012   #3
Kingken93

Windows 7 Ultimate 64 bit
 
 

Hi cheers for the reply! How do I install it in safe mode, do I have to edit the registry?
My System SpecsSystem Spec
.

14 Sep 2012   #4
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Quote   Quote: Originally Posted by Kingken93 View Post
Hi cheers for the reply! How do I install it in safe mode, do I have to edit the registry?
Create a folder on your desktop unzip it to that folder, go to device manager
find the device, double click the device then update driver, browse to the driver folder, the driver can be found in: Desktop\etronUSB3\program files\Etron Technology\USB 3.0 Host Controller\Drivers\x64

Thanks
My System SpecsSystem Spec
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 BSOD Bad_Pool+Header with minidump anaysis




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