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Windows 7: Crucial M4 drive freezing after 000F firmware update

14 Sep 2012   #1
Dadinictus

Windows 7 Home Premium 64 bit
 
 
Crucial M4 drive freezing after 000F firmware update

I've spent my whole day trying to figure out what is going on with this to no avail
What I've Done:
Installed Windows 7 ultimate 64-bit OS on Crucial M4 drive that was acting up and freezing
Continued freezing after installing drivers, stable for 10-30mins then freeze, requires hard reset every time
updated FW to 000F as recommended, same deal
swapped ports with platter drive, same deal
took drive in to where I bought it from, they said all stress tests etc went fine

Pretty much at my wits end. I'm fairly convinced its nothing else since I am running on the seperate mechanical drive fine. ANY suggestion would be greatly appreciated.

Specs as follows:
Acer Aspire 8943G-5636
Intel Core i3-350M processor @ 2.26GHz, 3MB L3 cache
ATI Mobility Radeon HD 5650
8GB memory
500GB Western Digital mechanical HDD
128GB Crucial M4 SSD


My System SpecsSystem Spec
.
14 Sep 2012   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Have you tried power-cycling your system yet?

Try doing a power cycle of the SSD. The following steps should be carried out and take ~1 hour to complete.
  1. Power off the system.
  2. Remove all power supplies (AC adapter then battery for laptop, AC adapter for desktop)
  3. Hold down the power button for 30 seconds to close the circuit and drain all components of power.
  4. Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
  5. Turn on the system and enter the BIOS (see your manual for the steps to enter the BIOS)
  6. Let the computer remain in the BIOS for 20 minutes.
  7. Follow steps 1-3 and physically remove the SSD from the system by disconnecting the cables for a desktop or disconnecting the drive from the junction for a laptop.
  8. Leave the drive disconnected for 30 seconds to let all power drain from it.
  9. Replace the drive connection(s) and then do steps 4-8 again.
  10. Repeat steps 1-4.
  11. Start your computer normally and run Windows.
See if that helps.


Regards,
Golden
My System SpecsSystem Spec
14 Sep 2012   #3
Dadinictus

Windows 7 Home Premium 64 bit
 
 

I'll try that right now and see if it helps.
My System SpecsSystem Spec
.

14 Sep 2012   #4
Dadinictus

Windows 7 Home Premium 64 bit
 
 

Oddly enough after cycling it its been up for almost 2 hours with no problem. Weird.

I'm going to leave it on during the night just to make sure I don't get any hiccups. Fingers crossed.
My System SpecsSystem Spec
14 Sep 2012   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Its a well known issue, especially with the Crucial SSD's. I fixed a problem with my OCZ Vertex 2 the same way.

Let us know how you get on.

My System SpecsSystem Spec
15 Sep 2012   #6
Dadinictus

Windows 7 Home Premium 64 bit
 
 

Well it did say up significantly longer, about 3 hours, but still froze up in the end.

I'm noticing that the mechanical drive makes a clicking noise right before the ssd freezes, as if its trying to read something, anything interesting I can glean from that?
My System SpecsSystem Spec
15 Sep 2012   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmm. I'm not sure - whats installed on the HDD that the system might be accessing?
My System SpecsSystem Spec
15 Sep 2012   #8
Dadinictus

Windows 7 Home Premium 64 bit
 
 

Steam games are the only real ones I can think its trying to access, other than that I have no clue.
My System SpecsSystem Spec
16 Sep 2012   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you try power-cycling again?
My System SpecsSystem Spec
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 Crucial M4 drive freezing after 000F firmware update




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