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Windows 7: Random BSOD error 0x0000003B ntoskrnl.exe

15 Sep 2012   #1
Anima

Windows 7 Ultimate x64
 
 
Random BSOD error 0x0000003B ntoskrnl.exe

Hello

I am having random BSOD issues, just recently i download blue screen view
and at the top of the list it has ntoskrnl.exe that seemed to be causing the issue.

I will upload the minidump file if that makes things easier, besides that i don't know much else to report on, help is appreciated.

Thanks


My System SpecsSystem Spec
.
15 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yes it does make things easier, go ahead and post it
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
15 Sep 2012   #3
Anima

Windows 7 Ultimate x64
 
 

it keeps saying the file is invalid , what am i doing wrong
My System SpecsSystem Spec
.

15 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Which file?
My System SpecsSystem Spec
15 Sep 2012   #5
Anima

Windows 7 Ultimate x64
 
 

The dump file i am trying to upload
My System SpecsSystem Spec
15 Sep 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us know what you have done.

First, have you clicked the "Grab All" button?
If so, have you got a folder saved on your desktop?
If so, have you zipped it?

Upload the zip, following the instructions: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
15 Sep 2012   #7
Anima

Windows 7 Ultimate x64
 
 

Ah there we go , it seems i was zipping in the wrong format.
My System SpecsSystem Spec
15 Sep 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, you are having a BugCheck 3B.
Code:
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800033f79bc, fffff8801238c570, 0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Followup: Pool_corruption
---------
The probable causes of Stop 3B are System service, Device driver, graphics driver, memory.

So, in this situation, we are suggesting you to enable Driver Verifier.
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Then report us back, with the crash dumps, if there are any.

One more thing, Please upload your msinfo32.nfo file. To get this:
  • Click on the Start
  • Type msinfo32 into the Search programs and files box
  • When it opens, go to File, Save
  • Save as msinfo32.nfo and save in a place you will remember
  • Let it finish the process of gathering and saving the system info
  • Right click the .nfo file, click send to compressed (zipped) folder
  • Upload the .zip file here.
(instruction by koolkat77)
My System SpecsSystem Spec
15 Sep 2012   #9
Anima

Windows 7 Ultimate x64
 
 
Urgent!

Hey mate, i enabled the driver verifier and right after the restart i received another blue screen and now i can't get into my computer at all!

I'm on a laptop at the moment. Is something like this common, a warning may have been nice.

The BSOD happens as windows is loading with the logo etc.

It comes up as 0x000000c9.

Please help, thanks.
My System SpecsSystem Spec
15 Sep 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is DRIVER_VERIFIER_IOMANAGER_VIOLATION, Stop 0xC9.

Caused solely by driver verifier.

Boot into safe mode, and disable Driver Verifier.

Then boot normally, collect the dump, and upload that for us.
My System SpecsSystem Spec
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 Random BSOD error 0x0000003B ntoskrnl.exe




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