Windows 7: Random BSOD error 0x0000003B ntoskrnl.exe

Anima · 15 Sep 2012

Hello

I am having random BSOD issues, just recently i download blue screen view
and at the top of the list it has ntoskrnl.exe that seemed to be causing the issue.

I will upload the minidump file if that makes things easier, besides that i don't know much else to report on, help is appreciated.

Thanks

koolkat77 · 15 Sep 2012

Yes it does make things easier, go ahead and post it

http://www.sevenforums.com/crashes-d...tructions.html

Anima · 15 Sep 2012

it keeps saying the file is invalid

, what am i doing wrong

koolkat77 · 15 Sep 2012

Which file?

Anima · 15 Sep 2012

The dump file i am trying to upload

Arc · 15 Sep 2012

Let us know what you have done.

First, have you clicked the "Grab All" button?
If so, have you got a folder saved on your desktop?
If so, have you zipped it?

Upload the zip, following the instructions: Screenshots and Files - Upload and Post in Seven Forums

Anima · 15 Sep 2012

Ah there we go

, it seems i was zipping in the wrong format.

Arc · 15 Sep 2012

Well, you are having a BugCheck 3B.

Code:

........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800033f79bc, fffff8801238c570, 0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Followup: Pool_corruption
---------

The probable causes of Stop 3B are System service, Device driver, graphics driver, memory.

So, in this situation, we are suggesting you to enable Driver Verifier.
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Then report us back, with the crash dumps, if there are any.

One more thing, Please upload your msinfo32.nfo file. To get this:

Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

(instruction by koolkat77)

Anima · 15 Sep 2012

Hey mate, i enabled the driver verifier and right after the restart i received another blue screen and now i can't get into my computer at all!

I'm on a laptop at the moment. Is something like this common, a warning may have been nice.

The BSOD happens as windows is loading with the logo etc.

It comes up as 0x000000c9.

Please help, thanks.

Arc · 15 Sep 2012

It is DRIVER_VERIFIER_IOMANAGER_VIOLATION, Stop 0xC9.

Caused solely by driver verifier.

Boot into safe mode, and disable Driver Verifier.

Then boot normally, collect the dump, and upload that for us.

Windows 7: Random BSOD error 0x0000003B ntoskrnl.exe

Random BSOD error 0x0000003B ntoskrnl.exe problems?