Welcome Problematic software:
Norton antivirus alone itself is a known cause to blue screens. Suggest you to uninstall it.
Start Menu\Programs\Norton 360 Public:Start Menu\Programs\Norton 360 Public
Norton removal tool: https://www-secure.symantec.com/nort...=1&lg=en&ct=us Most members here recommend MSE. Its known as the most compatible (+Free) antivirus for windows 7
Microsoft Security Essentials - Free Antivirus for Windows
Once downloaded and installed, run a full scan after getting updated.
Your dumps do not provide correct info/probable cause but from your bug checks:
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED BSOD Index Usual causes:
, hardware, System service, compatibility, Remote control programs, memory, BIOS
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION BSOD Index Usual causes:
System service, Device driver, graphics driver, memory To make sure that hard drive is good run disk check following this tutorial:
Hard drive scan usings SeaTools:
SeaTools | Seagate both long and short tests.
Run memtest86+ on each stick for 8 passes preferably overnight:
RAM - Test with Memtest86+If you have any remote control programs, please uninstall them.
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