Windows 7: BSOD randomly while playing a game

zevalor · 15 Sep 2012

Hey,
I've been having this problem more frequent now it seems but randomly it'll blue screen on me while i'm playing pretty much any game. I'm not sure if it's cause I have my CPU overclocked..

**koolkat77** · 15 Sep 2012

Welcome

Problematic software:

Code:

Start Menu\Programs\Norton 360	Public:Start Menu\Programs\Norton 360	Public

Norton antivirus alone itself is a known cause to blue screens. Suggest you to uninstall it.
Norton removal tool: https://www-secure.symantec.com/nort...=1&lg=en&ct=us

Most members here recommend MSE. Its known as the most compatible (+Free) antivirus for windows 7
Microsoft Security Essentials - Free Antivirus for Windows

Once downloaded and installed, run a full scan after getting updated.

Your dumps do not provide correct info/probable cause but from your bug checks:

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED BSOD Index
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION BSOD Index
Usual causes: System service, Device driver, graphics driver, memory

To make sure that hard drive is good run disk check following this tutorial:

Disk Check

Hard drive scan usings SeaTools:

SeaTools | Seagate both long and short tests.

Run memtest86+ on each stick for 8 passes preferably overnight:

RAM - Test with Memtest86+

If you have any remote control programs, please uninstall them.

Post back results

Windows 7: BSOD randomly while playing a game

BSOD randomly while playing a game problems?