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Windows 7: BSOD playing Guild Wars 2 and Dota 2


15 Sep 2012   #1

Windows 7 Professional 64 Bit
 
 
BSOD playing Guild Wars 2 and Dota 2

Hey guys, i'm James and im new here.

Recently my computer has been crashing ALOT, it happens whenever i play games such as Dota 2 or Guild Wars 2. Either the game crashes or the whole computer crashes and i can't figure out why.

I thought it was a harddisk problem so i put GW2 in my other drive but it still continued. Any help would be greatly appreciated !

I have also attached the .dmp files. I tried understanding them but can't figure it out. All i could find was "Probably caused by : ntoskrnl.exe ( nt+541f8 )".

My System SpecsSystem Spec
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15 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

Please upload your msinfo32.nfo file. To get this:
  • Click on the Start
  • Type msinfo32 into the Search programs and files box
  • When it opens, go to File, Save
  • Save as msinfo32.nfo and save in a place you will remember
  • Let it finish the process of gathering and saving the system info
  • Right click the .nfo file, click send to compressed (zipped) folder
  • Upload the .zip file here.
My System SpecsSystem Spec
15 Sep 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Most of your dumps show windows files as the cause (which is not true)

One of them shows memory corruption, so test your ram to make sure that they're good.
Run memtest86+ on each stick for 8 passes preferably overnight:

RAM - Test with Memtest86+

Post back results
My System SpecsSystem Spec
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16 Sep 2012   #4

Windows 7 Professional 64 Bit
 
 

Hey, thanks alot for the quick reply, here is the msinfo32 file, ill also try and run the memory test tonight.
My System SpecsSystem Spec
16 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Will wait for the results
My System SpecsSystem Spec
16 Sep 2012   #6

Windows 7 Professional 64 Bit
 
 

Hey there, i ran the memtest overnight and recieved 0 errors, all passes. So im guessing its not a ram problem then.
My System SpecsSystem Spec
16 Sep 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Alright
Did you have any more bsods?
My System SpecsSystem Spec
16 Sep 2012   #8

Windows 7 Professional 64 Bit
 
 

Not any yet, but i have lowered the graphic settings of gw2 and whilst palying i get constant crashes, like one every 15mins! This also happens to other games ive been playing. For eg, Dota 2 and War of Roses
My System SpecsSystem Spec
16 Sep 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Well if you have more bsods upload them like you did earlier (new ones only) and we'll take a look.
My System SpecsSystem Spec
17 Sep 2012   #10

Windows 7 Professional 64 Bit
 
 

Another blue screen today whilst playing gw2.
My System SpecsSystem Spec
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 BSOD playing Guild Wars 2 and Dota 2




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