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Windows 7: blue screen error

16 Sep 2012   #1
yukukuhi

Windows 7 Home Premium 32bit
 
 
blue screen error

Hi there,
My computer hangs frequently for 2 to 5 minutes and gets restarted and a message comes - Blue screen error.

system specs

Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz
4.00 GB ram

HDD
(1) ST3750528AS (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device

sound card
(1) NVIDIA High Definition Audio (2) AVerMedia H830 USB Hybrid DVB-T (3) AVerMedia H789 PCI-E Hybrid DVB-T (4) Realtek High Definition Audio

graphics card
NVIDIA GeForce GT 220

os
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free

Please help.


My System SpecsSystem Spec
.
16 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

We can't do much without the dumps.
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
17 Sep 2012   #3
yukukuhi

Windows 7 Home Premium 32bit
 
 

Here is the dump files
My System SpecsSystem Spec
.

17 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello yukukuhi.

You first unisstall AVG, and replace it with Microsoft Security Essentials - Free Antivirus for Windows .

Then run the SF Diag tool again, upload the dumps for us.
Your dumps are corrupt, and not opening at all.
My System SpecsSystem Spec
17 Sep 2012   #5
Sentinel72

windows7 home premium 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Hello yukukuhi.

You first unisstall AVG, and replace it with Microsoft Security Essentials - Free Antivirus for Windows .

Then run the SF Diag tool again, upload the dumps for us.
Your dumps are corrupt, and not opening at all.
I would disagree with the choice of anti virus.If your going for a free option then choose AVAST free av.it will protect you far better than MSE.Do the research and this will be confirmed at AV test sites etc.
Regards.
My System SpecsSystem Spec
17 Sep 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Sentinel72 View Post
Quote   Quote: Originally Posted by Arc View Post
Hello yukukuhi.

You first unisstall AVG, and replace it with Microsoft Security Essentials - Free Antivirus for Windows .

Then run the SF Diag tool again, upload the dumps for us.
Your dumps are corrupt, and not opening at all.
I would disagree with the choice of anti virus.If your going for a free option then choose AVAST free av.it will protect you far better than MSE.Do the research and this will be confirmed at AV test sites etc.
Regards.
May be, but Avast and AVG flags The SF Diag tool, and makes the dumps incomplete.
So during troubleshooting, those AVs are a bit of problem.

Personally I choice Avast better, but not for the time being at which point the OP is right now.
My System SpecsSystem Spec
17 Sep 2012   #7
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

sentinel,
We find Avast interfering with many windows features.

The most compatible is MSE, next is probably Avira.

Removing AVAST has fixed more than computer.
My System SpecsSystem Spec
17 Sep 2012   #8
Sentinel72

windows7 home premium 64bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
sentinel,
We find Avast interfering with many windows features.

The most compatible is MSE, next is probably Avira.

Removing AVAST has fixed more than computer.
Actually avast web shield is creating some problems with certain firewalls.comodo users have noticed they cannot block active connections because avast filters traffic through its local host proxy.other firewalls have been affected too.PFW. windows firewall etc.but this is not a fault with avast its a windows7 problem.
Yes i would agree and go for avira too.
Lets just hope that malware cannot breach firewalls just like the avast webshield is apparently able to do so.
My System SpecsSystem Spec
18 Sep 2012   #9
yukukuhi

Windows 7 Home Premium 32bit
 
 

Here are the dumps, i have done what you said Arc.

By the way i did option two in obtaining the dumps, is that ok.
Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
18 Sep 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello yokukuhi, the dumps you have supplied, the latest one is of 09/09/2012.

If it is the situation that you did not have any BSOD in between, very good and nothing to be anxious. Run your computer normally, if it results another BSOD, let us know
My System SpecsSystem Spec
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