Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD, SF Diagnostic tool zip file attached.

05 Nov 2012   #31
brook4

Windows 7 home premium 64Bit
 
 

I have done the above steps and the process went without incident. Is there another step to fallow or do i wait and see if this fixed the problem? In the event of another blue screen should i post another SF zip file?
Thank you very much for your help.



My System SpecsSystem Spec
.
05 Nov 2012   #32
brook4

Windows 7 home premium 64Bit
 
 

It just blue screened again...
My System SpecsSystem Spec
06 Nov 2012   #33
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, you need to upload the dump.
My System SpecsSystem Spec
.

08 Nov 2012   #34
brook4

Windows 7 home premium 64Bit
 
 

Here you go.
My System SpecsSystem Spec
09 Nov 2012   #35
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

Do one thing more ... Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.
My System SpecsSystem Spec
09 Nov 2012   #36
brook4

Windows 7 home premium 64Bit
 
 

I turned on driver verifier and got a blue screen very soon after. Here is the dump.
When i was turning on verifier and it came to the step where i was to select all drivers not made my Microsoft Corporation that list only had two drivers in it and they were both Microsoft Corporation. There was an option to add drivers and the program wouldn't let me continue without checking at least 1 driver. So i clicked the add button and added the only two drivers that were in the directory it came up with. I checked both those drivers and closed the program.

I will do the ram check tonight.
My System SpecsSystem Spec
10 Nov 2012   #37
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Seeing the dumps, it seems to me that havent enabled it properly. It happens.

Disable it, and enable it again.
Just make it sure that you are following the guide properly: Driver Verifier - Enable and Disable

If still the crsh dumps dont provide any information, memtest will be helpful I thin.
My System SpecsSystem Spec
10 Nov 2012   #38
brook4

Windows 7 home premium 64Bit
 
 

I turned driver verifier back on and it set up properly this time. Here is the latest dump.

I did the RAM test. It did 8 passes and ended up with 4842496 errors. I will do the fallowing steps when i have some time. For now we will just have to work with the dump info.
My System SpecsSystem Spec
12 Nov 2012   #39
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by brook4 View Post
I did the RAM test. It did 8 passes and ended up with 4842496 errors.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa8002c90df0, 0, fffff8000310b235, 2}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3a2 )

Followup: MachineOwner
---------
Dumps are still not showing any driver , as those are not caused by the drivers we can say now.

Plan to change the RAM.
My System SpecsSystem Spec
12 Nov 2012   #40
brook4

Windows 7 home premium 64Bit
 
 

By "change the ram" do you mean buy new ram? Is there any other option?
If i have to buy new ram is there a way to make sure i get something that is compatible? the motherboard i'm using is a Sabertooth Z77.
If i change out the ram will this cause windows to want me to re-install windows? When i changed the motherboard before it made me re-install windows.
My System SpecsSystem Spec
Reply

 Random BSOD, SF Diagnostic tool zip file attached.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD. Bugcheck. Sevenforums diagnostic tool Log. Random restart
Ive got no idea what happend. was just browsing the web and all the sudden a bsod. Looked in the logfile, and it says a fault was found with one of these lovely ''bugchecks'' Nirsoft bluescreenviewer said it was these three: atikmdag.sys (+277ce) dxgmms1.sys (+c48b) ntoskrnl.exe (+1f0e80) ...
BSOD Help and Support
Random BSOD, attached SF Diagnostic Scan Log
Haven't actaully seen this computer BSOD for me, but the customer has told me has done so. I have checked the event viewer and seen logs of the computer has unexpectedly shutdown. No information there to say why. I ran a Surface scan on the Hard Drive to check for bad sectors, none was found. HD...
BSOD Help and Support
Win7 Pro 32x Freezes randomly (no BSOD); SD-Diag Tool File attached
Cheers! My profile states Win7 Pro 64x which is my 'home' machine. This post is for another 'work' machine that is 32bit. -- I inherited a Windows 7 machine because it 'has issues'. I started from scratch and reloaded Microsoft Windows 7 Professional 32x Ver: 6.1.7601 Service Pack 1 Build 7601....
General Discussion
Report .rar witch SF Diagnostic Tool file BSOD Windows 7 Ultimate x86
Hello Sevens Forum I have a BSOD in my windows 7 ultimate here post my SF Report. I dont know what could be the problem. Can you Help me? Thz!!!
BSOD Help and Support
BSOD - SF Diagnostic Tool Info is attached.
Hi My Toshiba C660D has been suffering from BSOD. So I re-installed the OS, but after a week or so it is doing it again. It was slow booting/closing and then the Black Screen. I have installed a different HDD and the OS again and it is currently working, but I had another BSOD earlier today and...
BSOD Help and Support
SF Diagnostic Tool fails to copy .dmp file
Good Morning, This SF Diagnostic tool is very useful, but failed to copy the .dmp file from the workstation with the issue. At first I thought that it could have been because I was running the tool remotely, so I proceeded to ask a person in the office to run it for me and we got the same...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App