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Windows 7: BSoD: "no page_fault_in_nonpaged_area"


16 Sep 2012   #1

Windows 7, 64bit
 
 
BSoD: "no page_fault_in_nonpaged_area"

Hello there,

New member, desperately needing some help. I've been wanting a gaming PC for a while, so a few friends told me what parts to buy and assembled everything for me. Unfortunately, I've had nothing but problems with my machine ever since I turned it on...

At first I received this BSoD: win32k.sys.
This this one: MEMORY_MANAGEMENT.

I found a simple fix that stopped giving me the BSoD for a while and finally let me play Borderlands. Also, I updated my NVIDIA drivers, which solved some other issues I was seeing.

WELL now I have some new BSoD's...

On September 13th I got, "system_service_exception." Just now (a few minutes ago), I got, "no page_fault_in_nonpaged_area."

I.T. members from my workplace tested the computer and ran the memory test, as well as some other test. No problems were found. Hence why I don't think it's faulty memory.

Can anyone help please?

I've attached the mini dump files (2).

My System SpecsSystem Spec
.

16 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

Please upload your msinfo32.nfo file. To get this:
  • Click on the Start
  • Type msinfo32 into the Search programs and files box
  • When it opens, go to File, Save
  • Save as msinfo32.nfo and save in a place you will remember
  • Let it finish the process of gathering and saving the system info
  • Right click the .nfo file, click send to compressed (zipped) folder
  • Upload the .zip file here.

The dumps don't give specific cause but one does show memory corruption.

The bug checks that you are getting and the causes are


STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA BSOD Index

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION BSOD Index

Usual causes: System service, Device driver, graphics driver, memory

I suggest memtest again following the link below for 8 passes (preferably overnight):
Guide to using Memtest86+ - Geeks to Go Forums

Will await the msinfo file.
My System SpecsSystem Spec
17 Sep 2012   #3

Windows 7, 64bit
 
 

I have attached the file you mentioned.

Since the usual causes for the SYSTEM_SERVICE_EXCEPTION BSoD error are mostly drivers, I think I may have fixed that when I updated the NVIDIA drivers. I haven't had that BSoD since September 13th.

I really help it's not faulty hardware, it seems to always go back to that... This computer is barely over a week old...

I'll try the Memtest86+.
My System SpecsSystem Spec
.


17 Sep 2012   #4

Windows 7, 64bit
 
 

[duplicate post erased]
My System SpecsSystem Spec
17 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please uninstall Avira Antivirus. Use MSE instead. Avira sometimes is a cause for BSOD as well.
Microsoft Security Essentials - Free Antivirus for Windows

Will wait for the memtest results.
My System SpecsSystem Spec
17 Sep 2012   #6

Windows 7, 64bit
 
 

I can't do the Memtest86+ because it doesn't burn correctly to my CD as BOOT.

I have done as you requested, uninstalled Avira and downloaded Microsoft Security Essentials instead.
My System SpecsSystem Spec
17 Sep 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by Akina View Post
I can't do the Memtest86+ because it doesn't burn correctly to my CD as BOOT.
You have to try to do it. If you can't - that's on you.
Guide to using Memtest86+ - Geeks to Go Forums

Quote   Quote: Originally Posted by Akina View Post
I have done as you requested, uninstalled Avira and downloaded Microsoft Security Essentials instead.
It wasn't a request. It was a suggestion as you came here for assistance.
My System SpecsSystem Spec
17 Sep 2012   #8

Windows 7, 64bit
 
 

I believe my wording wasn't right...

It's not that I don't wish to run the memory test, it's that it just won't burn the way it's meant to so it can actually do anything. I'll try to burn it from work, but I use a Mac there, so I'll see what I can do. And apologies for using the word request instead of suggestion?
My System SpecsSystem Spec
17 Sep 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Okay, no problem and sorry if I sound frustrated.
Having rough experiences with some OPs recently in this section.

Anyway, you can also try getting the memtest thing from a friend if possible.
Take all time required and come back to the thread.
My System SpecsSystem Spec
17 Sep 2012   #10

Windows 7, 64bit
 
 

No worries, I understand. I just want to make sure you know that I greatly appreciate all your help so far, because if it wasn't for you, I wouldn't know where to start. Google search can only get me so far.

Actually, I think I figured out why I can't burn the program correctly to a CD, maybe you can guide me in the right direction. I follow the instructions in the link you provided, but when I download the file, it doesn't give me a memtest.iso to burn. All it gives me is: a memtest86+-4.20.iso.zip file. Within the zip file there's a mt420.iso file. Within that, there's a BOOT folder with BOOT.CAT and MEMTEST.IMG. I burned the mt420.iso file to a CD but that wasn't it.

Attached are the minidump files I recently got.
My System SpecsSystem Spec
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 BSoD: "no page_fault_in_nonpaged_area"




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